I will start by apologizing for not taking a picture of the salmon and mac & cheese I ordered. The presentation was immaculate. This was my second time ordering from this establishment. The food , service, and hospitality is a 10/10. The owners provide their customers with the perfect experience from the time you step in their establishment until the time you leave. I am a caregiver and work at the hospital and was just in to pick up my lunch for the day. After speaking with the owner, I also had the pleasure of trying their pizza establishment (Primoz Pizzeria), as well, which is located next door to Kraken Krab. I must say that it was the best pizza I've taste in a long time. The owner blessed the caregivers in our ICU unit with 2 large pizzas. The "Holy Cow" and the "Chicken Bacon Ranch." We were ecstatic, needless to say. My co-workers raved over the excellent taste of the pizza and vowed to start placing more orders. I/ We would recommend that you stop by both establishments if you are in the Shaker Heights area. You will not be disappointed. Again we want to THANK YOU for your great hospitality and...
Read moreHuge portions. I can eat a lot, and when I saw options like 1/2/3 Fish + 3/6/9 Shrimp + Fries, I figured the fish filets were smaller sized, so I went with 2 Fish + 6 Shrimp + Fries. I was wrong. The fish filets were large enough to where I maybe made it through 2/3's of my food before I gave up. If I go back, 1 Fish + 3 Shrimp is probably enough.
As far as the food itself...it's weird. The seasoning on the fish and shrimp was really good, at least for the first few bites. Then the saltiness of the seasoning really started overpowering the rest of the flavors. And then there was seemingly little to no salt on the fries.
For the staff, they were friendly, and the place was clean and inviting.
If the amount of salt in the seasoning is reduced, and the amount of salt on the fries is increased, I think this place would be great. Especially for the price. 2 large breaded catfish filets, 6 decent sized pieces of breaded shrimp, a pile of fries, and 6 hush puppies, for $25 (that included a...
Read moreIf I could give KRAKEN KRAB SEAFOOD EXPRESS 6 OR MORE STARS I DEFINITELY WOULD!! EMPLOYEES ARE PLEASENT THE LOCATION IS CONVENIENT THE ATMOSPHERE IS WELCOMING AND YOU HAVE TO KNOW THE FOOD IS KRAKEN!!!! I HAD A KRAK PAC AND MAN LISTEN RICE EGGS CORN SHRIMP AND (SAUSAGE) (that I cant eat but I'm sure mt pup will love) WERE ALL AMAZING, EXCELLENT CUSTOMER SERVICE AND AMAZING QUALITY GOOD FOOD IN ONE BUILDING( well 2, they have vegan pizza next door as well) I FEEL LIKE THERE IS HOPE FOR THE SERVICE INDUSTRY. SO GLAD I CAME TO KRAKEN KRAB!!! went back on today(the next day) and got embarrassed and disappointed shrimp crunchy and forgot my hushpuppies...still polite customer service will make it right when I go again the eggs corn and...
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