Sunright Tea Studio - Upland — Restaurant in Upland

Staff made me feel unsafe because of my deadly milk allergy.

Staff was very rude from the beginning.

I was worried about my milk (whey) allergy, so I stepped to the side to see what my options were, as Boba tea places are never an issue for me.

When I was ready to order, the staff told me to go use the kiosk.

I mentioned kindly that I had specifications about my allergy that I wanted to note, and she snapped back and told me I should use the kiosk and that I could “write allergy” in the kiosk.

She looked very annoyed, and clearly did’t want to hear my allergy needs.

She made me feel uncomfortable as a customer, and greeted everybody else in the store besides myself.

Not sure what the problem was, but there are plenty of other Boba places so I definitely won’t be back.

I have to be safe when it comes to my allergy, because it can be deadly for me.

I didn’t feel safe, all because someone was rude and careless. Please avoid this location if you’re concerned or have an actual allergy, and not just stomach problems.

The way that she batted her eyes at me was so awkward, she honestly seemed like she was...

Usuallt love this place. Came in today with a friend to get boba. I got the collab drink, but it 1. didn't come in a cup that it was said to online, not a big deal. We had to wait 5 minutes for Tiffany to look before we asked her if it was supposed to come with a coaster. She grabbed the coaster and practically slammed it down on the table infront of us and turned around. Then, we had to wait again to get her attention. Asked for a cup of water we asked for beforehand, and she sighed and filled a small cup, unsealed, and was only partly filled and all ice, sliding it. The whole time, glaring. Very disappointed as it felt rude in general. We understand there were a few people, but we were the last order, so there wasn't even a rush. Usually love this place, again, hope to update this review. Edit: The brown sugar milk tea she made also was only milk, no tea in it. It tasted not at all good, brown sugar milk tea is often bought by us here yet tasted horrible. We also put less ice on that one, yet it was filled. Tiffany also made...

I’m so thrilled that a brand-new boba shop has opened just 3 minutes from me in Upland! It’s always exciting when a local business offers something fresh, and this spot does not disappoint. They offer a great variety of drinks, including options with cream foam, which is always a win in my book.

I tried the mango/jasmine tea with lychee jelly and honey boba, and it was delicious—refreshing with the perfect balance of sweetness. Plus, the ability to adjust the sweetness to your taste is a huge plus. If my drink were to not be made exactly right the first time, I’d have no problem asking them to remake it, as the staff seems super accommodating and friendly. Looking forward to becoming a regular here! If you’re in the area and craving boba, definitely check them out. It’s definitely a great...