Pho Century — Restaurant in Upland

First if you check my postings on Google you will see that almost all of them are five stars. It really takes a lot for me to write a review like this. The house special looked nothing like the picture and was at least 70% rice. I was really surprised. At first I thought it was a big side dish of fried rice that came with the meal. It did taste good but was described as being mostly meat & egg protein. I was really looking forward to the mix. My friend wanted to switch up his pho with different noodles. The server seemed really annoyed that it would cost us more to get what we want. It was an issue of like $3, we spent over $30. And quite frankly she was kind of rude and also annoyed that we weren't making up our menu choices quick enough. The place wasn't that busy. It wasn't even close to half full. I also found it annoying that they were playing political news the entire time we were there. The station they were watching was one of the ones that is so far in One Direction it's impossible to take them seriously. The announcers are constantly upset and everything's an impossible crisis. Really inappropriate if you want a mixed clientele. This isn't the only pho restaurant near the Claremont Colleges. I was really hungry so I finished my order and my friend who usually devours his didn't even finish half of it, he was completely unsatisfied. I will be going somewhere...

I haven't been here in awhile as I been going to a Pho place closer to home. They changed the décor and seems modern but now more bland. My mother and I went here for nostalgia that no longer exist and the food was almost the same but the fish sauce was watered down so the Vermicelli wasn't up to expectations.

Also we were the second customers as we got there as they opened so when we paid for our food we had to remind them to give me my Thai Tea with Boba and my mother ordered Spring Rolls and another order of Vermicelli to go. They attempted to charge us again for the Thai Tea and had to show them the receipt and how I was no in possession for my drink. I bit my tongue to not make a scene and just not go back here personally. When my mother got home with her order she realized she only had her Vermicelli and the Spring Rolls were not in the bag. She was looking forward to those soo bad she went back there which was around a 15-20 minute drive one way because it was on the weekend and I felt bad we even tipped.

I hope you have a better experience than we did as when we were the only ones there and service was...

We have been customers for more than 5 years, both eat in and take out. Have never been disappointed. If something isn't quite right, just let them know. The staff is very nice. If you have children with small appetites, they will gladly help you divide a regular bowl into small portions. My grandkids are school-age now, so they split a large soup bowl. Our favorite pho is brisket. We order it with extra meat if we are having it for dinner. Both the spring rolls (soft covering) and the egg rolls (crispy outside) are excellent, we get get them as side orders for our soup. I have tried many pho restaurants, but Pho Century exceeds them with a richer broth, very tender meat and fresh vegetables. Although it is not fancy, the restaurant is very clean with appropriate hygienic practices (retired...