Samuel Adams Brewery — Restaurant in Upper Macungie Township

This place has mostly friendly people but there's one friendly white guy in with the others at the gate who's supposedly a dispatcher. And if you find anything seriously wrong with the trailer such as the reefer having mechanical issues when it's a refrigerated load and while it's on this customer's property, the friendly white dispatcher guy at the front gate becomes a rude white guy. They had me do a yard jockey thing with my carrier's broken trailer from their lot to one of their doors so they could transload it onto another one of my carrier's trailers.

I'm a contractor for a different company than this one, and I have never even been here before so this place is definitely something. I think the rude dispatcher assumed I knew all about the ways here because he was acting like the broken trailer was my fault.

The yard jockey then wanted me to break the seal on the faulted trailer that Sam Adams already had loaded, and no doubt the seal that was currently on the bills, which looking back I'm finding the whole thing very shady. I declined to break the seal, and I am regretting having "helped" them with that yard jockey task with the way that one guy acted towards me.

Contractors should prepare for this possible behavior and remember you are not responsible for something unless you pick it up, sign for it, and leave the property with it.

The lot is getting more like New Jersey style with the smaller distances between spaces and vehicles, since it is getting more towards eastern Pennsylvania. This area is slightly more east in Pennsylvania and a bit over the "northeast region line" than I tend to accept hauling loads to and from, so I probably won't ever be back to this facility for...

One of the worst places I've ever loaded. Been driving for over 40 years and always go out of my way to be nice when checking in. From the first encounter I had with the gate guard who was short and rude, then the hostler going off the deep end because I went the way the guard told me too, to the shipping clerk whom was the worst and every driver who talked to her was complaining about how nasty and rude she was.... they were the rudest and nastiest folks I've ever encountered. Then add that we have drop trailers here and my load was supposed to be pre-loaded at 8 a.m and wasnt loaded when I arrived on time and is now 1 p.m and they haven't even started loading it yet and who knows when they will... to the most unorganized, tight and filthy place I've ever seen. Won't be buying there product anymore as I'm sure the inside of the brewery is full of the same...

Check in at guard shack. They will not take loads before appointment. Disorganized business and unprofessional staff. Make sure you have a load# starting with 43 or 115. Go to back of the building and park in the 3 areas in the trailer lots. Go to shipping office give your paperwork and trailer number to the shipping office. It may be easier if the tandems are all the way up tight corners. Go to assigned dock if available or wait for the yard dog to let you know to what dock is available. Very crowded area and docks. Wait for a green light and get paperwork. Make sure you have 2 load strips or load bars to secure load. 4 and half hours to get unloaded. Check out at guard shack take paperwork in and seal....