I like it because I live in the neighborhood right there and it's a quick walk...but it's good too! There are several options of everything - from meats (and their cuts!) to the tortillas themselves (flour or corn). They have you order at the register and give you a card that's usually greasy but it's used to indicate when your particular order is ready whether you're eating in or taking out. I hate to criticize any business, I know how hard and stressful it is to begin with on a day-to-day basis as I run a small business too, buuuuut, I have to mention the fact that although they have dedicated and serious woekers, many of them seem more interested in socializing with one another and making themselves their own food... It should take 2 seconds... They have a food-assembly line like as if you were ordering a sanswich at Subway, but here they have your order printed in front of them and like 2x the amount of actual workers needed all just hanging out behind that counter literally doing nothing (or joking around with the other employees). Sometimes it gets uncomfortable and I have resorted to taking my food home rather than eating there for this precise reason. In fact, some evenings after a tiring day at work I come home to this area and when I think about grabbing dinner someplace in the Town Center area here where 'home' is, I will intentionally avoid the taco place ,,even if I kinda want the food,, and end up going to somewhere else usually Mission BBQ (which is the best BBQ you'll find in this area as a whole...delicious and their whole business structure is based around supports for the military vets and law enforcement officers and you really feel like they are getting to know and appreciate you as a customer every time I go there. Not to mention they are FAST as well as their...
Read moreJan-2025 Tried district taco today during my visit to Kop. This is located in the main street closer to Wegmans. Parking is going to ve challenging during busy times, so be prepared to walk for some distance. The restaurant/outlet has outdoor and indoor seating and is big. As I entered, I was greeted by the staff, and I used kiosk to order my veggie bowl. The prices are okay, and the portions are definitely good. The food preparation area looks like similar to Chipotle style. The assembly line looks cool. The interior is definitely well maintained and looks trendy. Regarding the food, it tastes good. Although some ingredients tasted fresh and some don't. The beans tasted good. The salsa/sauce definitely tasted good. The bowl is well packed and better than Chipotle. The staff also have some additional salsa on the side. Overall, it's definitely worth it. I hope they keep the ingredients fresh. Will try one more time.
Sep-2023 I wanted to try this place for some time and today went with my colleagues. The place is well maintained and might give you a vibe of Chipotle but much more upgrade feel. The menu options are available on the wall with a lot of kiosks to order and are very easy to use. Options and extra pricing options are clearly marked. I selected a chicken burrito bowl with Jefe style and added potatoes to it. I also wanted to try fish tacos, and the good thing is that at kiosk, I was able to order just one fish taco along with the bowl. After ordering, the crew started working on the order, and the service was super fast and got the order in 5 minutes' time. The bowl was so tasty and fresh, definitely much better than Chipotle. The fish tacos were amazing. I will definitely order them again. The sauces they gave out were fantastic. Overall, it was a great experience and will...
Read moreWent here for the first and last time for dinner tonight. Service was terrible, staff was very unwilling to help. My mom and I went and ordered on the self checkout (since that is the only way you can order) and we made sure to select chicken in our bowls. For reference, adding chicken in your bowl is $1.10. We paid $25 with tax for two bowls. When we sat down we realized our chicken was missing from the bowls so my mom went in first and asked for them to add the chicken on. They insisted we did not pay for the chicken and if we wanted chicken we would have to order a new bowl. I went in after my mom to talk with them about this very calmly and checked the self checkout screen to make sure we didn’t forget the chicken (our receipt was not provided to us and they said they didn’t have it when I asked). On the self checkout screen for meat one of the first options is chicken…if you don’t want meat as in “no meat” you have to scroll all the way to the right of the screen on the very last page, which we did not do. I asked the woman behind the counter about how you would have to select no meat on your order and showed her the screen and told her we ordered the chicken and she then tried to get me to pay for a cup of chicken by buying chips. I refused, and she finally scooped me up a cup of chicken in a small container made for chip dip and handed it to me to split between my mom and I. A small chip cup of chicken to split between 2 large bowls that paid for chicken…absolutely ridiculous, and horrendous customer service. We will never go back here, and I do not recommend this restaurant. I will continue to go to...
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