Today around 5:20pm, I went to playa bowls and purchased two bowls. The girl who checked us out completed our sale - I was confused because itās clover so usually the customer completes the sale not the employee. As we were waiting for our bowls to be completed I looked at the receipt and seen that she added a $10 tip to the purchase. I confronted her about it politely and asked for it to be refunded and she immediately got defensive, loud and disrespectful. All we asked was for a refund and we were gonna tip in cash but because she wasnāt honest and got extremely rude we decided we just wanted the refund for the tip because why refund someone who is lying and being rude/degrading. We said they could pull the security footage of the girl completing the sale and not us but The āmanagerā said that the district has the pull the footage. The manager was polite and understanding and refunded us actually our whole bill but the girl continued to laugh and be disrespectful which is horrible customer service instead of just taking accountability for her actions. Very disappointed in this service especially since we are frequent customers and always make sure to tip the staff - all we wanted was honesty and accountability...
Ā Ā Ā Read moreI was next door at the phone repair store and had a few hours to kill while my precious phone was being repaired. It was early so a lot the restaurants were closed and I was hungry. Since Playa Bowl was rite there I walked and and I was delighted with the beachy feel of the place but when I looked at the menue I was sooo disappointed because I had just realized this was a vegetarian joint. I wanted meat! I was so mad but I was more hungry than mad so I stayed and ordered some kind of bowl of fruit and who knows what else was in there. I figured I'd eat this as a snack to hold me over until the "real" restaurants open. I took it outside, sat at a table and braced myself for the first bite.............wow! What is this? It was actually really good!!! I thoroughly enjoyed it. And the best part was that it actually filled me up and kept me full for a good amount of time. Ever since that day I have been eating more fruits for breakfast. " I...
Ā Ā Ā Read moreQuality of ingredients is subpar. You can tell they use cheap ingredients like the almond butter and pineapple. Vibe in store is tacky over done. Staff has a judgmental vibe. So not California. Be more friendly, smile! Have a good timeā youāre making healthy food! At least create a fun uplifting environment that makes people want to be there!
When you order bee pollen and hemp seeds they sprinkle them on. That is not the traditional way to do it. Some of the best acai bowl places Iāve been to make sure to put a healthy amount. If they improved their ingredient quality and choose better brands for add-ins then theyād be closer to delivering a...
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