Black Rock Coffee Bar — Restaurant in Vancouver

Hello,

I recently discovered Black Rock and love their coffee. It is refreshing to have a place, even a drive through, that is quick, reasonably priced, and tastes so yummy. I went there tonight; passing 3 or 4 Starbucks, because I was craving a Black Rock.

I went to my usually location at 136th and Mill Plain in Vancouver Wa. There was no one there as it was 7:29 pm. There was a dark haired boy(clean cut) and a dark hair - medium hair girl working together. There was also a silver pickup in front of me. I though cool. It will be a quick line. After a about 5 mins the truck never moved, no one was making coffee and I realized they were just playing around. The girl was in and out of window and hanging on to the silver truck window. The guy inside Black Rock was laughing and having a good time with no sense of urgency for someone who seriously drove out of their way to come to your store.

I have never complained before, but I was so irritated. I sat for at least 8 mins until finally I just said forget it and went around the silver truck. This did not seem to phase the employees what so ever. In fact, I went into Safeway, which is directly in front of Black Rock, shopped and came out. Guess what? The silver truck still there and the girl is still having a wonderful time with her male friend in the silver truck.

Super disappointed and re-thinking my switch. Yes- I may get treated like a number and pay a little more at Starbucks. But hey- at least...

My family spends about 300 dollars a month, very sad I know, at your place. We are very much regular customers. I think that is sucks that I can hardly ever drink my coffee anymore. People are not paying attention to the recipies or there is not a distinct enough process to produce good coffee all the time. I have drank Irish coffee for years I know what it tastes like. I have had anything from something that resembles a whiskey shot to warmed milk from the store near me, which neither resemble Irish coffee. I went to another coffee shop and they use measuring glasses for their syrups and milk and their coffee is very consistent. I have gone in and complained my coffee does not taste good at black rock and they tell me they don't know why because they followed the recipe they make me a new one and it is a different kind of wrong. I usually go to the one on Andreason and fourth plain they get it 95% of the time. Orchards is just doing as they...

I started frequenting this place because the Starbucks inside of Safeway was so unreliable. I'm so glad I made the switch! While it may be inconvenient for some that there's only a drive-through, it also means that this place is fast. The baristas inside aren't constantly overwhelmed with online orders or working multiple registers at once. Instead, they can focus on one customer at a time because there's only one drive-through window. Usually, a single person only takes a few minutes (unless you order half a dozen drinks for some reason). This means that even if you're stuck behind a few cars, it won't take very long before it's your turn. I find that this place has been a reliable source of coffee during my 15...