Starbucks — Restaurant in Vancouver

Okay morning from hell! with customer service from heaven! My truck died right in the drive through at this location this morning, a Jordan was out there within 5 minutes with a portable battery charger to jump my truck and take my order, she got my truck going so I drove to the pick up window, her and another friendly woman who's name I didn't get covered my drinks! They where so gracious and kind I got to work on time and with a coffee for my co worker and myself! they went above and beyond their job description, needless to say my day could have gone a lot differently if it weren't for their outstanding customer service! Thank you for...

Perhaps the worst location I have ever been to.

Terribly messy, ants crawling all over their work station and flies flying around the blenders. Very sad and none of the employees were polite, probably too much stress from the ones above them.

The “shift supervisor” who took my order gave me attitude and tried to make me feel stupid. I asked for a vanilla bean and she told me she didn’t know what that was before walking off to laugh at me with the person in the window.

Shame, seems like there used to be employees who cared here, now they just want to treat their customers like numbers and not promote the “3rd place.”

Change the...

Advice for Starbucks employee on customer service: when you have a 3 cars in line and the third car gets to the window after 12 minutes you should apologize for the wait before the customer says"this was the shortest like and the longest wait for coffee". The thing was, the 10 minutes how long it took the first car to move they only got one drink !!! I would understand if it was big overo but one drink!!! The second car I could see the last also being upset and once she got to the window she was done in like 30 seconds. So, her your customer service up to speed and teach them to treat customers with respect for the time they...