Pizza Hut — Restaurant in Vinton

Store number 4567 managed by Justin Cook and Mr. Douglas needs to shut down or be re-managed. Called to verify with employees that there were items essential to making pizza (i.e. dough) physically available to make the pizza before placing an order. They did verify that ALL ingredients we were requesting were there and present to be used. We made and order. We were charged for an order. 25 minutes later we received a call from the same employees that they did not even have dough to make pizza and multiple other items that were promised. (This has happened 3 times in the past). We then called and spoke to supervisor Kiva stating our complaint and were told we would be contacted with 1-2 business days directly about our complaint... that was 10+...

Cold pizza after over an hour wait looks like a thin crust as well which isn't what I ordered pizza shop is 5 min drive from my house I always have problems with this pizza huts food Everytime I try them it's months after the last time it's always terrible dominos pizza at least for this location is quicker n tastier as well as warm shouldn't have to micro wave something I spent almost 20 on with tip I also got Boneless wings which they are to lazy to Toss it in the sauce just drizzle around the wings n the bottom of container as a person who cooks for a living n has been working around food for over 5 years this a lack of leadership n laziness this doesn't apply to all pizza huts just this one if you don't believe go ahead n...

I do not order from pizza hut because of the location and no delivery option. But today was the second time that I chose curbside and I eventually had to go in and get it. Today I watched several customers go in and come out. I then saw the delivery driver pull up. At that time I then went I side the manager(?) Knew who I was and immediately started to apologize said that she was counting a draw and taking care of her driver. As I have been the manager of a restaurant we always made sure that the customer that was at the restaurant was taken care of even if it meant pulling someone for a few minutes. Also suggested that if you can not give the service it should not be offered. I would also like to...