Arby's — Restaurant in Virginia

If you’re feeling Arbys at any point in time, you should head on down to the Brambleton location!

This Location is full of hardworking staff who’s main goal is to ensure that each and every guest is taken care of with hospitality and kindness!

With a Management team like they have, they will make sure you get what you ordered and it will be hot and fresh! On top of that, if there is any issue with your order, they will go above and beyond at this location to ensure you’re satisfied before you leave!

Robin has successfully managed to bring this store from a falling line to feats that even computers can’t process the growth he’s achieved by ensuring the restaurant is the best it possibly can be! And he’s done this in only 2 years!

Robin has developed more than managers, he has developed leaders who respect him because he will put in the work, especially when times get tough!

This entire team is a blessing to the Roanoke Valley as they ensure that food safety, guest satisfaction, speed, hospitality, cleanliness and authenticity are prioritized and maintained in this restaurant.

Like I said, I highly recommend this location.

Full Disclosure I used to work at this location and left on pretty bad terms, yet that doesn’t stop me from coming down to see Robin almost every day. Especially because I know the food is safe, hot,...

I'm normally not one to leave a bad review but it had to be done. This is the second time in less than a month I have visited this Arby's. The last time, it took over 30 minutes before they gave us our food, not to mention the ordering process took about 10 minutes. So after 40 minutes they gave us a coupon saying the next one is on us. Decided to give them the benefit if the doubt and come back tonight and that was a mistake. It took 10 minutes to order, thenperson I was with got their foidneight away, and I just waited 30 minutes for mine, and it was cold. I know things happen, I get it, I mean props for offering to give me back the same card that expires in a few days! No other form of compensation, nothing. How can you advertise, "Arbys, we have the meats," when you don't even have roast beef. You can go in there right now and every guest is not happy right now. The drive through is a mess of a line with people yelling from their cars. I've been here at this store, just now leaving after almost an hour and a half. The service was...

Saying the service is slow or bad is the understatement of the year. The front staff have no sense of urgency and are completely apathetic to the fact that people are waiting for exorbitant amounts of time for fast food. I literally waited over 5 minutes before anyone even acknowledged me to take my order and then it was only because I spoke up and asked if anyone was going to take my order. Then I was told they are waiting on mozzarella sticks. Great. I'm not ordering mozzarella sticks so maybe you can take my order. Take my order, don't give me cups. I have to ask. Again, it's like I asked for their first born child for them to do their job. Waited at least 20 minutes for my food and was missing a French fry. After waiting another 5 minutes for the fries I could see sitting in a container, I had to again ask for my food. Of course they didn't give me a receipt to have the store number to fill out the "how did we do today" survey plastered all over the store. Isn't...