I gonhere regularly with my gf. Today I went alone. First I wasn't greeted as normal with the welcome. I ordered a footlong on Flatbread steak, egg and cheese. The young lady helping me was new. There were only 3 eggs and she asked Maria for more eggs. I mentioned I'll just take the 3 eggs if you don't charge me for the extra cheese. Maria totally ignored me. She walked over and start telling the young lady how she made the sandwich wrong. I put mu chips back and proceeded to walk out as I told Maria who ignored me that what she was doing wawasn'good customer service.. I believe if the young lady put a little to much meat on to wait til my order is done then proceed to retrain her. not in front of a customer and taking the sandwich apart which doesn't look good. Anyways Maria ignored me to the point of her not caring about a customer but her own agenda. If it were my business I would retrain Maria and make sure she understands customer service keeps customers coming which keeps businesses going as well as pays her...
Read moreCame in to grab a sandwich. There were two people working at the time. One guy was busy making six sandwiches for the group in front of me and the lady was just sweeping. After about 15 minutes of waiting, the lady decided that she should stop cleaning and help me. I requested a steak and cheese sandwich. After looking around, she had to ask where the steak was as she couldn't find it. After not being able to find any, she told me that there was none. I decided to leave and go somewhere else. I was upset not because they were out of meat, but because I had to wait a little over 15 minutes to be told there was none. If the service was more customer focused I don't think this would...
Read moreWent in this Saturday Morning and when I opened the door the 1st thing I heard was rap music being played So loud i couldn’t even hear the two rude girls speak . The two girls working there looked like they hated their job so much they couldn’t even stand it . They were the rudest , most impolite & Inconsiderate people that ever waited on me in a subway in my entire life . Then the one girl tried to short change me on the meat that thr sandwich usually gets and then to top it off she over charged me by a couple bucks . I couldn’t get out of there fast enough . What ever you do don’t go to this subway, if you have to drive a little bit farther to go to another one ,...
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