Jack in the Box — Restaurant in Waco

This is the worst fast-food experience I've ever had in my life. I was trying out different burger chains to mix things up a bit and for a couple of days, I was really enjoying this Jack in the Box close to the local Target. The parking's a bit too tight for comfort but the food was fast and filled my need for burgers but not today.

I entered the restaurant and the first thing I noticed was the counter was a mess, covered with soda packs for the dumb soda machine with the touchscreen. I ordered my typical double meat with only onions and ketchup and when I got it, it had cheese! I told the lady no cheese but she said she didn't hear me say "no cheese." I made sure to say no cheese this time because they made the exact same mistake last time I ate there. Anyways, the meal went fine and then I left but I started feeling a bit nauseous. I needed to use the toilet and whatever they fed me gave me diarrhea! I was feeling so sick I needed to use my toilet twice because of whatever it was they put in my meal.

I'm not going to eat at this Jack in the Box again. I've been there a few times long ago and it was dirty & cramped then and it's still dirty &...

The past few times I visited this place, the lady that was taking orders in the drive thru window said just like this: "I'm sorry but our systems are updating and I'm unable to take any orders at the moment".. and then I asked how long it would take, she said about an hour. This location has been doing system updates the past few times I visited this store. It's very frustrating whenever you only have a certain amount of time to go somewhere not to mention having your mind set on a particular menu item, and them telling you that because of a system update, they are unable to take the order??? Do you not realize how much money you loose, and the impression it gives your stores whenever this is being told to the customers ? If you advertise a 24 hour restaurant, then you need to do everything in your power to maintain a 24 hour store. If you can't, then please change your advertising and hours you place on the window and entrance. Reports are supposedly ran at 4am, but I have had them tell me this at times anywhere between 2-3 am. Come on step up to the plate and learn some better customer...

Ordered one burger meal and another burger on the app before going to this location during my girlfriend’s lunch break. They told me to pull to the front and they’d bring it out because they were refilling the lemonade. There were only two cars ahead of me who got served and left and one car that came after I was waiting who ordered and got three bags and left. I was waiting for about 30 minutes when I finally went in to check on my food. There were two women at the registers counting money and neither said anything to me until after they counted all of the change another worker looked at me and then walked off. Eventually the lady at the register spoke to me and then asked the manager about my order. My order had apparently been ready but no one brought it out to me even though two other people had gotten their orders brought out to them while I waited. My lemonade was warm not even room temp and my fries were not in the bag. My girlfriend was late getting back to work and then I went back and waited another 10 minutes for fries. Worst fast food...