Wendy's — Restaurant in Waco

I always go to this wendy's and get my regular the 4for4, well sometimes I have had them mess my order up and I will tell them and they will just fix what is messed up and are very nice about it. Well this time they filled my medium fry less than half way and I called about it to let them know I didnt get what I paid for, well the guy who answered the phone answered and said something super fast, I asked was this valley mills Wendy's and he said yes ma'am he had manners .. Well when I told him the problem his tone in his voice kind of changed and I said I didnt get what I paid for and he was quick to get off the phone with me because he asked if I had the receipt and I said yes and he said okay well bring your receipt back and I will fix the fry wit attitude and I said I can't come back tonight and he said okay well bring it back tomorrow with attitude and I said okay but as I was about to say thank you he hung up in my face .... I called back about 10 mins later and asked for his name and he pause for a good 15 seconds and said Ron I spelled it out to make sure that's was how it was spelled and he said yes and then I said okay thanks ... So anyway I love this Wendy's but I dont appreciate Ron's attitude and how he handled things with me and I'm only 17 and work at a fast food restaurant and I know how its sounds when someone has an attitude he may not have meant it in that way but that's how it came off as and I felt some way about it , but other than that great food and...

DON'T EVEN BOTHER. This has got to be one of the most incompetent fast food places I've ever visited. I beg of you, go to literally any other Wendy's in the area. You'll get your food way faster and it's typically way better quality. I tend to go to the Wendy's on W Loop 340 but I was on N Valley Mills today and decided to take the risk. I had a coupon for a $5.99 Dave's Double small combo but when I ordered I was told they could not do a small combo (???) and was told that I had to order a medium or a large. I ordered a medium. When I checked out I was not given a receipt, and in hindsight I really should have asked for one. I checked my bank account and they charged me $12, which is double what I intended on paying to begin with. A Dave's Double medium combo shouldn't cost more than $8 and since I wasn't given a receipt I have no idea how they messed this one up. The burger was the textbook definition of mid. Absolutely not worth the $12 I paid for. This is only one bad experience of many. I remember one night where I was stuck in the drive thru for almost an hour. At other Wendy's locations I have never had to wait more than 10 minutes at the most. Another time I ordered a Dave's Double and they gave me two Dave's Singles (which would have been a W for me if they actually tasted good.) I'm not mad, I'm just disappointed. Just avoid this place at all costs. I recommend going to the Wendy's on W Loop or Hewitt Dr. or, well, literally...

It's definitely hard for me to want to go to this place again... My family and I went to this Wendy's last night and waited for almost an HOUR just for us to place our order. We thought it was because of the place being understaffed, but we found out it was because a bunch of people were just standing around talking and b-sing. The lady who took our payment hesitated to give us back our change because it seemed like she wasn't sure or in thoughts about other things. When it came to us getting our food the ladies were standing there and they kept opening the window saying random things them closing it. They didn't fill ANY of our cups up all the way and we had 4 drinks. They gave us the WRONG order. One girl seemed like she was wanting to come out swinging from the window because she had mistaken our for someone else's... I'm not sure what was going on last night, but the staff needs to be spoken with for real... oh and they also didn't give us a receipt so even if we wanted to go back and tell them that our order was wrong we wouldn't be able to prove it at all.. so either way it sucked. Probably not going back for a while. All I could keep thinking is that we should have went to...