Whizzbang's Hamburgers @ Union Hall — Restaurant in Waco

I've been eating here for a while and giving really great reviews. The last time I ate here I got the beyond burger per usual and as I was eating, I bit something really hard. I took it out to see what it could possibly be and it had hair on it. I called and told staff what happened and I was told by the manager that they would give me a refund. The next day another manager called and ask me what happene. She then told me I should have never been told that I would get a refund because the general manager would want the food back if that was the case and that she has no clue what's in the beyond burgers because they are processed and it comes in in a package off a truck. I will not be going back to this site at all a complete turn off. I believe the managers name to be Tabitha but I'm not sure if that's who I...

The people never called my name, never got a text my order was ready so the burgers were cold. Food was pretty bland but bread was fluffy and good although cold.

Dude up front called a female to speak to me and she just said condescendingly “well didn’t he say it’d be ready it 7 minutes” which is fair but I also gave my number to be texted when the food would be ready. Got distracted watching the Texas Oklahoma game so my bad, so time went by a bit fast for me.

Overall service was condescending, I was just going to ask if they could put it on the stove to warm It up a bit but I was instantly met with attitude and defensiveness. Plus the food wasn’t really good at all (besides the bread). Just go to in N out for better food and service, a fresh McDouble is better than this by...

I ordered a whizbang burger and whizbang fries. When I went to pick up my order to check my meal. They did not wrap the burger correctly. So when I went to grab the burger out of the bag, it literally slid out of the wrapper.It was in and the whole burger fell apart inside the bag. The lady was literally standing in front of me and said nothing. They charged me $11 for a one Patty wizbang burger and the whizbang fries were $6 and they barely filled the container full of fries. This place is a complete rip-off. And they don't care about their customers. The young lady that just stood there and looked at me...