Dairy Queen (Treat) — Restaurant in Wadsworth

The employees that work at this store on the night we came in were beyond horrible. Stood there for 5 minutes, girl said be right with you, fine they were busy and I feel for that. Another guy walks in and just orders, she takes his order before mine! I couldn't believe it. Rang up my 31.99 blizzard cake, and charged 2.16 in Sales tax. I questioned this, she said yes there is Sales tax. On the receipt she charged for dine in on a 10" cake. Shouldn't even be a button on their register as they have no dine in. She made the other customers cone wrong, and when other customer pointed it out she argued with her, and then threw it in the trash while staring at her, that customer laughed out loud as I did. I get it, it's a minimum wage job. I don't expect you to run around like a maniac and be johnny smiles to everyone, but would it kill you to do the job? I couldn't believe the absolute lack of any work ethic, in the 5 minuets we waited I think they made 2 blizzards, line for the drive thru was out to the street. Whoever owns this location should train their employees properly and let the ones go that acted the way they did tonight. I have never experienced customer service like this. The labor market is crazy, if this is the future we are all doomed. Also love the canned answers to the poor reviews left by DQ, seems like they care about as much as their employees! "Sorry you were disappointed, we hope you come...

I would not recommend ordering food from here. I ordered two grilled chicken sandwiches for about $5 each. When I got home, they did not have lettuce on them like the picture showed, and lettuce is a pretty crucial part of the sandwich for me. I should have been informed that they were out of lettuce. What I got was a piece of grilled chicken that was fairly dry, with one slice of tomato, barely any mayonaisse, and a warm bun (not toasted) that was warm and squishy like it had been microwaved. It was literally school cafeteria quality, perhaps worse. I thought about going back and asking for my money back, but instead I just sucked it up and ate the sandwiches (which was painful). I understand this is fast food, but any fast food establishment would have a better sandwich than that. I would have given this establishment a 1-star review, but I'm going with 2-stars since I did get a blizzard which was of standard quality for any Dairy Queen. If this gas station Dairy Queen can't serve the same quality food as regular Dairy Queen's, then maybe they shouldn't serve food at all. I honestly...

Ordered 2 medium Pumpkin Pie Blizzards in store. All high school kids working and we’re trying but really had no direction. The counter person kept taking orders but after 20 minutes, several of us still didn’t have our orders but new orders kept getting made. I finally said something to staff and they forgot about us. Young person said she was terrible at “stacking “orders. After a total of 30 minutes, got my order and went home. My blizzards had no pie crust in them and were not mixed to the bottom of cups. I called and they substituted cookie dough bites because they were out of pie crust pieces and they were too hard to mix properly with cookie dough. ...