Romeo's Pizza — Restaurant in Wadsworth

UPDATE: Despite the “response” to this review, no one from Romeo’s reached out to me after I emailed them. I guess they’re ok with serving bad pizza and god awful wings? I sent them a very detailed accounting of my visit and thoughts and never received any response. This is a fail as a place of business on all levels, from workers manning the fryer all the way up to management. Definitely best to avoid.

ORIGINAL REVIEW: Romeo’s used to be excellent. I remember when it first opened, had one of the best pizzas around. Unfortunately it started going downhill, so I went back to getting pizzas other places. Last night, as circumstance would have it, my girlfriend picked it up on the way over. We got garlic Parmesan wings and a pepperoni mushroom thin crust. The pizza was ok (at best). The crust was decent, the sauce better than average, and it had plenty of cheese. However, when you order toppings, there is a certain expectation to receive a fair amount of those. There may have been a dozen slices of pepperoni and I highly doubt any mushrooms were hurt in the making of our pie. It was pathetic. And then there were the wings. My girlfriend told me when she picked up the food, the place was smoky because they told her they had “just got done frying a bunch of stuff.” I will say, with how burnt our wings were, they definitely contributed to the smoke show. And honestly even if they weren’t burnt, they would have still been disgusting. They were tiny and mostly gristle with very very little meat. And they were swimming in a pool of yellow fake butter that tasted like neither garlic nor Parmesan. Seriously, garlic Parmesan wings are sooo easy to make, I just have no idea how it can be so botched. We had to throw the wings away, they were so far from being fit for any mammal to consume. So, to sum it up: if you need to choose a place to get pizza in Wadsworth, there’s many better options. If you’re wanting some wings, you’re better off going hungry than...

Ordered pizza at 4:15pm online....it said 60 minutes delivery time ....5:50 pm it still hadn't arrived (yes...1 1/2 hours later) I called them because I had to drop my son off for trick or treating at a friend's and was afraid they would come the 5 minutes I was gone . They said it hadn't even been out for delivery yet but they could make a fresh one and get it out asap. I said that was fine. Finally came around 7pm(another hour later). The delivery driver was super nice and apologetic..I realize it wasn't his fault. I also realize its Halloween but just don't offer delivery if you don't have the staff to deliver at stated time frame.. Just tell me it's going to be 2 hours and I'll decide if I still want it....anything but stating an hour then it takes over two. I only write this review because I ordered a pick up from here about a month ago too and had to wait close to 35 minutes for my pizza after I got there.... When time stated 25 minutes(I didn't even get there till 30 minutes after ordering) So in reality I waited 60+ minutes for a pick up order..no holiday that time. We love Romeos pizza and just wonder what the heck is going on with this location??!!! Sounds like management issues/understaffing...

Normally we have an alright experience here. However, tonight ordered 8 boneless wings and when picked up, the guy who helped me said "I gave you WAY more than 8 wings, it was the bottom of the bag so I gave you a lot extra". Thinking this was a nice gesture, I was excited to see, however instead I recieved MAYBE 3 normal sized wings, everything else was just hard pieces of breading. Just extremely disappointing with the high cost of food, then being told that I recieved "way more" than I ordered and recieving something that is barely edible.

Also would like to point out that this store is extremely dirty and outdated. I work at a pizza place myself and know that it is not that hatd...