Wendy's — Restaurant in Wadsworth

I'm not sure what's happened to this Wendy's location, but something needs to change again. Continual long waits for food that is rubbery and cold... Which means the food isn't being cooked so that's not what you're waiting for. I'm sitting in the drive-thru at the window and I look in and there's a girl dancing at the drink station. Two girls leaning on the counter with their phones out. Another girl just standing there staring at those two. A guy that walks from the back to the front and is kind of pointing to these individuals and he looks confused as the he's not sure who's supposed to be doing what. I waited in line for about 15 minutes before I got to the speaker. Told them My mobile order. Then it took about another 10 minutes to get the food. And the food is cold and rubbery.

I love Wendy's spicy chicken sandwich and I love Wendy's burgers. And it's a shame that I would rather drive 25 to 30 minutes away to go to a different Wendy's and eat in my car on the way home instead of being able to take it to my home and eat it. It is absolutely insane. The Taco Bell in Wadsworth had issues for a little bit but there issues where they were understaffed. What's the issue here at Wendy's? Because they clearly have enough people.

I could not in my heart of hearts give this just one star overall. Because I know it's not always like this. But it seems to be like this every single time I've come here within maybe...

This Wendy's was pretty interesting, when we went inside there is a poster on the wall by the new-age drink fountains that spew over 100 different flavors that were next to this painting that only I can assume was the original Mr. Wendy.

However, this painting was unique. It almost felt as if Mr. Wendy himself kind of slightly resembles Orville Redenbacher & KFC's Colonel Sanders & a hint of the old six flags grandpa.

It was honestly kind of cool, but also slightly confusing because it left me speechless the entire time; that was until me and my co-workers were leaving the establishment when we thought we saw the 50-year-old version of Neo from The Matrix walk in. We honestly thought that he was going to offer us a blue or red pill, but I digress.

The food was normal for fast food, it was quick and warm, and the staff was quite friendly and made the experience pleasant. It also helped that they over-helped and went out of there way to assist several elderly customers in the establishment. I haven't seen that kind of respect in a while, so that was pretty nice and refreshing to see.

The staff here is great, keep up the great work. Thank you for dealing with us difficult customers all the time. Hopefully, we see this establishment staying a float for a while...

Never have I been given the middle finger before by a restaurant worker. The teenager running the cash register didn't acknowledge me in the dining room until the customer behind me began asking for service. The teenager gave us attitude the whole time, so the old gentleman behind me asked for a manager. The teenager gave us both the middle finger and walked off.

Eventually, a young man came over to help us. The (apparent) manager was yelling at him the whole time for taking our order, because he was apparently supposed to be working the drive thru line (which had given the current customer in line the wrong food twice). The wife of the man behind me came in, thinking that something had happened to him because he had been inside for so long.

The nice young man gave us our food and the man behind me mentioned how he was definitely calling corporate, since the manager didn't care about the poor service. The teenager from before and the manager started screaming, with the manager also flipping us off. Absolutely horrible service and management. I honestly have never left a review for a place before, but I felt the service was so hostile that it was necessary. I won't be coming back and I'll make sure to let my family and...