I love the donuts here. But Iāve always had different problems every time I visited the store. The biggest and the latest issue is that the online ordering system needs a significant improvement. I ordered 6 value packs of churro bites, and when I go to select which donuts i want in the value packs, I selected churro bites. At first I was wondering if I was supposed to increase the quantity to 6, so I updated the quantity to 6 which made my total out to be $97 which didnāt seem right. So I lowered the quantity back to 1 thinking that the store employees would know that means I want 6 churro bites in the 6 value packs. No. I show up and thereās one churro bites, and the rest are assortment of donuts that I donāt eat. So I ask the employee, and she said that she doesnāt actually know what the online ordering looks like and I showed it to her. She agreed that it is confusing, and that no I should not be charged $97 for 6 churro bites. By that time in the day, they were sold out of all churro bites but one extra. So they were kind enough to make the one extra for me, but I didnāt get the...
Ā Ā Ā Read moreWhile the staff was kind and helpful, i am not sure why my donuts had this presentation. The icing was literally melting on the orange one. The Bavarian cream donut was falling apart. The jam fell out from the donut on the box literally fell out of the donut when i picked it up, super disappointed.
It took me 5 minutes to go from the store to my car in the parking lot and they looked like this in the picture. The staff was really nice, but i wish i got a better quality presentation. Taste wise they were great but I am not sure why the appearance...
Ā Ā Ā Read moreWhether you go to Oakhurst, Freehold, Wall Twp, or any other Broad Co. Dough Co., the results will always be the same. A top quality product, freshly prepared and served with love and a smile. Every employee we have ever met raves about how great of a boss Des is. The creativity and artistic abilities are some of the best you can find when it comes to food. A pleasure chatting with Cameron (Hope I spelled your name right!) this morning and hearing a small part of her story. Stop in, have a doughnut or two, and say hello to the...
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