Well The one in Wall Staff is awesome!!!
Neptune / Ocean Meh could you improvement. I liked the previous staff when they moved to that end location..now Meh Sucks that they have the biggest and nicer location. I remember before they moved there it was a closet smaller than the rest.( That's how long)
Sea girt is Small I like the back room very nice to sit and chat but still small.
Eatontown too busy in the AM so much just sitting there..but they do keep up with orders.. it's the people ordering that delay everyone. You sit in a line for 10mins you should know what you are getting and pleas if paying by cash..have your money ready..you had 10mins
The one Actually in Ocean hate the way you come into the parking lot and it's a small parking lot. They are friendly it's clean still small. A bigger location would be nice even if they have been there for years. A new location would be great..plenty of things being built nearby.wait
Starbucks at the Grove Shrewsbury?. Still small and busy but they are very organized and fast with very very very few mistakes. But a bigger location would be great.
Fordham road in the Bronx..Awful Drinks are watery and tons of stuff are left on the side all icky and too crowded.
Woodbury/West nyack at premium outlets. Need bigger space. It gets packed in there and employees should not be monitoring a line outside of who goes in ..get a bigger space.
That's all I think. Kiosks like target..Barnes Noble are not worth mentioning. They are what they are. Hope this helps. The 5stars are only for Wall/Ocean (not rt 66 Ocean Neptune) Eatontown/ Shrewsbury / Sea...
Read moreFirst time in this Starbucks. Travel the East Coast stopping at many locations and visit my local Starbucks in another state often. Cashier friendly and attentive. Young lady making my frappucino had the personality of a mentally disengaged wet dishrag. She did not communicate. She did not read the tag on the drink to know how to make it and did not appear to care AT ALL. So, I had to get her attention (she was leaving out something and I had to catch her before she put the drink in the blender) three times to ask her to make the simple adjustments. She was making it the way she wanted to make it. She did not engage and did not want to engage or communicate. It was not busy at the counter, only the drive thru. She was working the counter & there was no one else in line. She was working at a snail's pace.
Another employee, friendly and engaging, was trying to find the person who ordered a pastry. She wasn't calling out a name. She was asking whomever was at the counter if it was theirs. There are supposed to be names on the print-out tags when items are ordered. They typically call out the name when the order is ready.
Maybe they were having an "off" day. Don't know. I'm not a "regular" here. Please refresh the employee training at this location.
I'm here for the summer and will go back to the Spring Lake Starbucks. They are always busy sometimes "slammed" in the summer. However, they always remember me and how to make my drink even though I am only here a few weeks every summer. That's more than I expect, but it's an indicator of what can be done.
Hope this location improves. It's a...
Read moreFirst off the quality at this location is rarely an issue for me personally. Orders have always been correct and the drinks hot and fresh. However, my main issue is with how they treat you if you order through the app and pickup at the drive-thru. With most places, you can place the order, and within a few minutes be able to pick up no problem. If you order too soon to pick up, you're practically yelled at for coming too early. So I try to put the order in early only to find a long line and have my stuff sit there by the time I receive it only for it to get cold but get there too early and you're their inconvenience. Literally the absolute worst ordering and queuing system in...
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