City Limits Pub & Grill — Restaurant in Wallace

Disappointed for the first time. When we walked in the owner, bartender and waitress were having a conversation and we were told to sit wherever we wanted. So we sat and waited, waited and waited. There were two other families in there but had been served already. Nearly 10 minutes after we arrived the waitress came and greeted us. Very nice young lady who was professional. Ordered our food / drinks and I turned in a growler to be filled. Hadn't been used in just under 6 months. Watched the bartender put about two cups of water in the growler, shake it a few times dump it and start filling it. I yelled that hasnt been used in a long time. Apparently she didn't care. Took her a long time to fill it because of all the foam coming out of it, including a few black chunks that I watched roll out the top. Needless to say I won't be drinking the beer. Food was good as usual. I mentioned to the waitress that the growler hadn't been used in a long time and asked if they normally clean them before filling them, to which her response was I don't fill them that's the bartender. I work in customer service and have for 30 years. Stop visiting and help your customers or Soon you'll have no customers. Remember your always being watched, stay clean and ask yourself if you would want the same treatment. Again food was good as always and waitress was very nice. I'll used the growler for target practice and give you one more shot because the entire family like it there. If it wasn't for my wife and son the entire place would have known my frustrations, so I'm thankful...

Good food, but TERRIBLE service.

Entered about two hours before close on a Tuesday night. Place was moderately full, but it's a seat yourself affair, so we did just that. 5 minutes or so later, a waitress came by to deliver the menus. I asked for a high chair and she seemed quite put off.

After waiting 10 more minutes, she came back to take our drink order. I informed her we were ready to order immediately, but she said she'd be back for that. Another 10 minutes pass before returning with our water and taking our order.

40 minutes pass with our kids getting more impatient. I ask the waitress about an ETA and she tells me that she doesn't know. After pressing for a minute longer, she finally says she'll find out. 10 minutes later, she returns you say it will be about 20 minutes.

At this point, I'm pretty irritated, but decide to tough it out because it would take at least that long to get food anywhere else. 40 minutes later, the food finally arrived.

The service is just awful. I had to flag down or literally walk over to get the attention of the waitress. No apologies, no offers for free drinks or desserts. Every interaction was like pulling teeth, including getting the check. The food was good, but it was in no way worth...

Usually I look forward to going to City Limits Pub & Grill whenever we pass through Wallace. However, our last experience was less than satisfactory. We had a party of 6 and the manager was not willing to move tables together so we could all sit and visit (mind you this was family we don't see often and they came up from southern Idaho & we had an hour drive to Wallace to make this happen). We had a table for 4 and a separate table for 2. When the party of 2 would get up to come over and socialize the staff was eager to clear the table and other patrons would snatch up the chairs from there table. All of our food was way over cooked and the young waitress seemed very timid and wasn't very attentive to our tables needs. We were informed of a couple of reasons from the staff as to why they would not move tables together. 1) The "owner" doesn't want the floors scratched!?!?! 2) If they move tables for us they would have to move them for everybody?!?!?!... Am I'm wrong to think you would make accommodations for your patrons to make the experience a memorable & pleasurable one? Also, just so your aware, when getting out of your chair the legs scrape...