The Juicery — Restaurant in Waltham

I ordered online at 11am and waited at home because I know it takes a bit (the website said ready in 15 minutes). Once I get there, no one had greeted me or asked me if I anything even after making eye contact with me as I stood there for 10-15 minutes. There were already other customers that were also clearly bothered by the customer service and wait (making orders incorrectly and making others wait even more). Mind you there’s one person doing the work (her name was Roxy) as the other employee was in the back. After all this time of waiting, Roxy had finally asked if I needed anything and I said I had a mobile order and so did my friend. Once the other employee came out, they gave each other a guilty look. We had ended up getting our order at 11:50, 35 minutes after the anticipated time. This was truly a frustrating experience and I understand that sometimes a store can get busy, but ignoring customers and taking 50 minutes to make a smoothie and a bowl is just...

Went to this place for lunch after swimming some laps. I've been to many acai bowl places and definitely have my favorites, and this is not it. Personal opinion, the bowls are way too big. It's not nessacary, and they're paper bowls. Like the size of it is too much. If I knew about the size, I would have shared it. Didn't like the granola on it. It was just a low quality granola. Overall, the ingredients tasted low quality. The fruit could have been fresher, and that's not to blame them. Service was terrible, seriously waited for 40 minutes. And the workers didn't even acknowledge us. They obviously didn't want to be there. They did not have many options as all the bowls are very similar. Plus, they had an area to sit, just no stools....

i love the juicery so much! as a smoothie lover who doesn't like making smoothies myself, the juicery has a really high quality menu (though it's a bit expensive). i usually go when the employee david is working and he is always so kind and welcoming. the only thing i would change is the lack of seating - as a disabled person i like being able to sit even just while i wait for the smoothie to be made, so the lack of seating is a downside for me. especially when i get a bowl, it would be nice to sit and eat it while it's fresh rather than drive all...