Del Taco — Restaurant in Warren

So I went to the location on hoover right before the freeway and let me tell u...I'm a frequent customer and most of the time when I go the food is always hot and there polite. Not this night.. and i remmebr the guy who took my order he was tall and asian..I'm describing him because i didnt catch his name...it happen a couple days ago ...I haven't tried everything on the menu so of course I'm going to have questions about the sauces and things like that. But what I don't expect is to get a dry reply like im bothering u or for u to get smart or loud with me. I had my girlfriend in the car and she pointed those things out as we were approaching the window......when we got to the window I spoke to him and he took my card and slam the window......when he returned my card I asked him if we was OK if there was a problem...did I do something... ..he looked at me at replied no. I told him to don't let the job stress him out....no response.......he was just unpleasant and It just makes me not want to come back. On top of that I ask for the sauce that comes on the double cheeseburger to be added to my single burger.......didn't get any sauce....the fries were cold.......just...

I came here during halloween night the food was good and hot but the only thing I had issue with is the workers, who ever was taking orders was rude ass hell, she going to tell us “next time say pickup order because i thought you was doordash” I literally said at speaker I had mobile order and I said my name how the hell you mistakes that as doordash, not only that she roll her eyes and I can hear the workers in back saying “why y’all keep coming” I work at fast food and understand everything especially customers and doordash I know if I was doordash order the food would’ve said doordash with doordash label my food literally said mobile order, but don’t work if you can’t handle your attitude. not only that she was slow ass hell she didn’t know wtf she was doing the food was good but I will take my service elsewhere who little bit nicer

Edited: just came back to give them a another try and the food is fresh and hot the cashier was very nice definitely better than the worker from night Imma come back I just come during mornings than nice thank you for...

I am only rating this two stars for the following reasons. The food was prepared right, warm, and as ordered. Staff was friendly but to much nonsense talking on though. Not that you can't have fun at work but there is a line. The reason for the two stars is I have been the restaurant business for 17 years and we always stride to make sure our restaurants were kept clean as if clean restaurants you have a clean kitchen. Well today I had to use the men's restroom and it was filthy, the sink was dirty and looked like hadn't been cleaned in awhile, the toilet had pee all over it and on the floor as the urinal was out order with a bag over it. It this these business the bathroom corallates to the kitchen and how it is maintained and kept clean. The only saving of grace was the line cook employee was wearing gloves when he was...