Dolcezza Gelato & Coffee — Restaurant in Washington

Dolcezza: Beyond Gelato Brilliance, a Coffee Dream

Tucked away near the luxury allure of 9th and H streets, Dolcezza isn't just a haven for gelato fanatics. It's a coffee connoisseur's hidden gem, a place where meticulous precision meets delicious indulgence.

Right from the start, the aroma beckons you in, promising more than just your average caffeine fix. Forget the robotic routine of chain baristas. Here, coffee alchemy is an art form, practiced by skilled professionals who wield steamed milk like paint, crafting latte masterpieces that wouldn't look out of place in a museum.

My large latte was a testament to this artistry. The foam, smooth as silk, held a delicate latte art design, a fleeting beauty that added another layer of enjoyment to the sip. But the taste - ah, the taste! Perfectly balanced, rich yet nuanced, it was a symphony of espresso and steamed milk, singing on my tongue long after the last drop.

And if, like me, you fall under the spell of this liquid magic, you're not left wanting. Unlike so many shops, Dolcezza sells its coffee beans, inviting you to recreate the experience at home. It's like taking a piece of their passion back with you, a gift that keeps on caffeinating.

While the seating area is decent, Dolcezza feels most at home as a grab-and-go delight. But with ample parking nearby, it's easy to linger over your latte, basking in the aroma and admiring the artistry surrounding you.

So, the next time you crave a coffee that surpasses the ordinary, seek out Dolcezza. It's a hidden gem nestled amidst the glitz, a place where coffee takes center stage, its brilliance rivaled only by the gelato that...

I am deeply disappointed with the customer service I received at Dolcezza Gelato & Coffee during my visit last night. Initially, the young lady allowed me to sample a few flavors, but as time went on, she became rushed and her demeanor changed to being hasty and unresponsive. To my surprise, she started slamming open and closed the ice cream containers and even batted her eyelashes in disgust. What was even more disheartening was witnessing her exhibit this behavior towards other customers as well.

As I proceeded to check out, I noticed that another employee had already removed all the pastries from the display case, despite the fact that the store doesn't close until midnight. When I inquired about purchasing the pastries that had been put away, the employee responded in an abrasive tone, denying my request. The checkout process itself felt robotic and lacked friendliness, leaving me with a sense of being rushed throughout the entire experience.

While the gelato itself was enjoyable, this overall encounter has left me with serious doubts about ever returning to this establishment for dessert. The lack of attentive and respectful customer service has greatly impacted my perception of Dolcezza Gelato & Coffee, and I doubt I’ll visit this...

I stopped by for an ice cream with my 4-year-old daughter, who was excited to pick a cup. She pointed to a pink one she liked and accidentally touched it — nothing unusual for a curious child. Instead of a friendly smile or even a gentle correction, the man working at 2:30 PM on Friday, July 18th snapped at us. The tone and attitude were unnecessarily harsh, especially toward a child.

What made it worse was the complete lack of welcome or warmth from the start. No greeting, no offer to help with flavors — just cold, rude behavior. For a place that serves ice cream, it was shockingly unkind and unwelcoming to families. My daughter left in tears, and we left without ordering.

If you're planning to visit with kids, I strongly suggest choosing somewhere else — or at the very least, avoid this shift unless you want your child scolded for being, well, a child. This kind of customer service has no place in a...