Jack in the Box — Restaurant in Washington

On the day of July 1, 2017 my family and I went to the Jack in the Box located in Silverdale Washington at 22:37pm. We went there after enjoying a wonderful night watching the fire works show in Bremerton. As I pulled into the drive thru I saw three employees smoking and lounging around the back of the restaurant. One of them was even lying on the grass right outside the kitchen door. As I came to the conclusion of placing my large order; My family and I over heard the window employee Curse the F-word in the phrase of " This is F-ing ridiculous. My kids heard this! I tried to let the window teller know of what he said. He said it was because of the milkshake machine which we didn't even order milkshake. But it was said right after my order was placed. That tells me he was on the register while inputting the order. Either way it was inappropriate. I was upset I didn't nor my wife didn't want to eat there. I came around to talk to the night Manager about the situation, all he said was , well I spoke to him. They were still outside smoking all together as if it was no big deal! I asked the manager what action is he gonna take as a manager towards a costumer? He told his guys to go inside and for me to leave the property. How is this costumer service? I tried to get his name but he sheltered himself inside the restaurant saying he was gonna call the police. I welcomed the gesture. I cant believe this how a Jack in the Box is managed at night. Eating behind the line,smoking in the back by the order board, lying in the grass listing to hip hop out loud for the costumers to hear. Not professional at all. I am a Navy Veteran, I served 11 years over seas where they treat people way better only to come home and the service like trash. The vehicles there were a Red Honda PL#BFF63E0 , Red Ford PL# BBV7999 aand a grey vehicle in the back...

Alright Silverdale Jack in the Box... Seriously get yo sh** together. My boyfriend and I when through the drive through Halloween night and when I gave my card to the guy in the window he took longer than it would take to swipe my card then handed it back all sus. The next day while I was at work I got a notification from my online banking app that a $15 charge was just made at the Silverdale Jack in the Box even though I had my card in my hand. I was pissed. I knew exactly what happened and that jerk was trying out my card number at work before he went and used it online. I had just gotten paid that day and needed to pay bills and buy groceries but no. I had to ask for a break at work and cancel my card and freeze my account. I then called the Jack in the Box district manager Joey something and he said him to send him an email of all the info I had so I did and asked to be updated and he said he’d call me back and surprise, no call. I ended up having to go into my bank when they opened and file a report and they asked if I could go down the street to the police station and file a card theft report. I did and finally got my money back but still never heard anything back from Silverdale Jack in the Box. I’m writing this cause I’m guessing that jerk still has a job there and so if you have to go there be wary and...

I know this review is gonna be a bit overkill, but I am truly not sure how this jack in the box struggled with my order so much.. I pulled up to the drive thru and said “I would like an ultimate cheeseburger combo, size large, with curly fries and a coke” the woman on the speaker said “bacon ultimate cheeseburger combo?” I said “no, just the normal ultimate cheeseburger combo” to which she said with attitude “yeah, so the bacon ultimate cheeseburger combo”… the BACON ultimate cheeseburger and the Ultimate Cheeseburger are not the same thing.. at that point I just said whatever and pulled up to the window.. when I got to the window, the kid at the window (who was different and nicer that the person who originally took my order) asked me to repeat my order AGAIN… so I told him “ultimate cheeseburger combo, size large, with curly fries and a coke” he put my order in and as I was waiting, I could hear the employees in the kitchen STILL asking what my order was and the nice kid repeated my order to them.. I got my food and went home and when I got home, guess what… a BACON ultimate cheeseburger was in my bag, and not the regular ultimate cheeseburger.. like, not the end of the world, but after repeating myself 3 times AND one of the employees repeating my order once as well, it’s just kind of nuts that it would...