Subway — Restaurant in Washington

Yesterday my husband and I decided to eat Subway. I usually avoid the Subway outside Fred Meyers, even if that means having to drive a couple of extra miles to get to the next one. Yesterday I made an exception; I had to pick up groceries from the store anyway.

I've never been super impressed with this Subway, mainly because of performance issues and past behavior of a couple of staff members, and more times than not, employees wouldn't keep the tables clean.

Today, the employee that created my sandwich was friendly with a fun sense of humor, and he was extremely polite. I thought to myself; I'm in luck; I can start picking up sandwiches from this Subway! And then it happened, one of the other employees came off-break, one of the ones I was hoping to avoid but failed to do so, not because she's been hostile to me yet, I honestly can say that she hasn't targeted me in her rigid behavior. Still, I have seen her combativeness with other customers on a few different occasions in the past, including today, and I wonder how her behavior is tolerated by management. It's very disheartening to see someone with that much insolence.

Ok, moving on to the sandwich, I ordered a foot-long veggie patty on flatbread, no cheese, layered with a lot of fresh veggies, and topped with subway herb and garlic oil. Just so we are clear, Sixty percent of the sandwich was my husband's, and forty was mine - I did not eat a full footlong, lol. The sandwich was tasty; everything was fresh, no complaints about the sandwich at all.

Overall today, this Subway was clean; employees had a mask on, washed their hands, and wore their gloves. The workstation was clean, with no noticeable messes, both employees looked clean, and the dining area, although no one was eating in, it appeared to be clean as well, probably because no one was dining in, lol.

This time is one of those situations where the rating is hard to do; if I could rate separately on certain things, I would rate her behavior as a one star.

If anyone is interested in this Subway, you can find them at 1100 Wheaton Way Suite E in Bremerton, Washington. Subway shares an extensive parking area with Fred Myers, Little Caesars Pizza, Joy's Teriyaki, Great Clips, and more.

You never know how strong you are until your faced with fear, be kind to all and stay...

The food is great the staff are friendly, but you can be certain that whenever you go there only one person will be at the counter. And that one person will be making sandwiches for people who aren't even there yet, while walk in customers stand and wait for them to be done. Really crappy service model. If you want to be able to do pickup orders where there are 5 sandwiches needing all kinds of special stuff, you need to have one person focus on that and another working the front. If no one comes in then they can help with pickups. But under no condition should a restaurant which relies on a lot of walk by customers coming in make them sit there and watch them make sandwiches for people who aren't even there yet. It just shows a certain cheapness of not wanting to have an extra person to do that, greediness in wanting to get every last dollar you can, and no focus on the customers who are there. Unfortunately it isn't just an issue with this restaurant. It seems to be a virus that Safeway has where they think they can make more stuff and somehow have...

I want to start off by saying that this location is in a great spot! this location also has an awesome manager (her name slips my mind) who has alot of cool tattoos that are overshadowed by her professionalism, attention to detail, kindness and ability to multi-task! Had an issue with the online app and she asked no questions and honored it over the phone. I of course showed her the issue when in store but I was a ways away from home so her customer service skills saved me any extra headaches. Kept the conversation short and sweet whilst also engaging with the other two customers I was conversing with. We were all in and out in under five mins as well. There are people for jobs and then there are jobs/positions for people and she is right where she needs to be at the management position. Whomever hired her gets two thumbs up from me. You just don't see many true customer service oriented individuals in the workforce nowadays. Will most definitely stop...