Thai Pad — Restaurant in Washington

I ordered cashew chicken from Thai pad dc via Uber eats last night. What I received was dry pieces of breaded chicken skin no meat .. no sauce and a few random vegetables and very little cashews.

I called the restaurant and spoke to a man who picked up the phone who told me that what I described was in fact how cashew chicken was made. I’ve had cashew chicken before at the restaurant and others and I’m offended that instead of acknowledging that I was given a meal of bad poor quality, I was told that crunchy chicken skin fried hard is what cashew chicken should be. I was offered no refund or credit but told that I should ask for it in the future to have more sauce ..I refused to eat is because crunchy fried pieces of chicken skin is NOT cashew chicken .. what I did taste was disgusting

I immediately ordered cashew chicken from Lamoom Thai and what I received from them with no instruction from me was pieces of juicy chicken that was not breaded at all that was not chicken skin but pieces that were most similar to chicken breast in a light ginger sauce with...

Choices are limited in the Van Ness area and Thai Pad is pretty much the only solid and consistent option my girlfriend and I rely on. It's located a very convenient distance away from our apartment so pickup is quick and easy and the food always satisfies our cravings and reaffirms our decision to be lazy and not cook our food. They are also willing to make changes to their food, like spiciness level, which my girlfriend really appreciates.

EDIT: I guess I spoke too soon with my last review, as the last two meals I've had from Thai Pad were sub par. I will continue getting food here but I will be sticking with the dish I usually get (chicken pad thai) rather than trying anything else on the menu. Looks like the honeymoon has ended.

EDIT: I've been back several times and only gotten the chicken pad thai. It is stellar every time. It seems like their main noodle dishes are their specialty so stick to those and you will have a great time. Their thai iced tea is also the best I've...

I ordered on grub hub just to get it cancelled. Per the restaurant my address was 3.2 miles and I was told twice by the restaurant that they only deliver as far as 3 miles. When I added my address on google It said 2 miles a major difference. I called and was placed on hold and a lady picked up and said they use a system and it says it’s far. I mentioned again that on google it says 2 miles , then she finally said I spoke to the driver and he said we do not deliver in that area smh. I just ended up picking it up myself and I’m a high risk pregnant women. Defeated the whole purpose of bed rest today . Then 15 min later a young boy calls and says hi and pauses for a few minutes.I said “hellooooo what’s going on with my order ?” , just to tell me I have to pay for my order I placed on grub hub . Thanks for the inconvenience and inaccurate gps system...