Peking Chinese Restaurant — Restaurant in Wasilla

Went there on a date with my fiance yesterday around 6:30pm because he recommended the Mongolian beef. We tried a few different plates of food and it was okay. It could have had more flavor, And the Mongolian beef didn't taste anything like "Mongolian beef" that I've had before at other restaurants. The Mongolian beef was still okay though, It was just... sweet? which was kind of odd to me. The veggies in the cashew chicken could have been cooked a little more. They were almost completely raw, and the bamboo strips were harder (crunchier?)than I've ever had before at another restaurant. Maybe it's just my preference, but I don't like bamboo stuck in my teeth. None of the items on the menu had descriptions for what was in the dish. If I had known that everything came with celery In it, I would have asked them to remove it. I've never had cashew chicken with celery in it so it never even came to mind to ask not to add it in the dishes. The egg rolls were all right, crispy, but I felt like there might have been too much cabbage, because when I received them and took my first bite, there was nothing but wilted veggies in my mouth and a crunchy outer shell. But I mean it is an EGG ROLL. You can't expect too much out of em. The food was all right, It was edible And large portions too! but I wouldn't say it was delicious, And I had to tediously pick celery out of everything. I hate the stuff. It's just my personal preference. Nothing against the food there lol

However, I had a major problem with our server's attitude, the young gal with black hair and glasses. She had incredibly poor customer service from the moment we walked in the door till the moment we left. No smiles. No friendly banter. Pushing us to order when we were just seated. When she went to take us to our seats. She put us in the darkest corner of the dining room, when the ENTIRE dining room was available for seating. I politely apologized and asked if we could have a window seat instead. She did not say one word to me or my fiance, she Just grabbed The menus and slammed them down on the window table I was pointing towards. She acted like we were pests In her restaurant. I felt like we were an annoyance to her, for simply being there. Her poor attitude wasn't designated just for me and my fiance however, I observed her acting the same way to a family of four who was seated adjacent to us. Pushing them to order and acting annoyed when they weren't ready yet. I don't think she made eye contact with us the entire time we were there. She never came to check on us to see how we were doing, how the food was, or if we needed anything, condiments/etc. Her blatantly rancid attitude has me convinced that she acts this way on the regular, or has at least never been reprimanded for such behavior. As someone who works in customer service, her attitude was absolutely unacceptable and she should not have been on the floor if she was having such a bad day. If you can't show up to work and withhold the company standard of simply being polite while serving customers, then you should not come to work. I'm absolutely appalled because I've never been treated this way at a restaurant before in All my years. I've been to shady little restaurants up in the mountains, And the customer service there was better than this little girl's attitude. If you don't reprimand her and hold her accountable for her behavior, Then she will continue to drive away customers like she drove us away. If you don't reprimand her for her behavior that's fine, It makes no difference to me, and I'm not losing money because of it. But it might be beneficial to show her this review, to put in perspective how her attitude affects this business, And how other people perceive the business because of that. In customer service, if you're a server, you're the face of the company. You are the person who has direct contact with the customer, You're supposed to establish good rapport with the customer to keep them coming back. That is not what this young lady did, unfortunately will not be coming back....

I recently had the chance to visit the newly remodeled PeKing Chinese Restaurant. The updated decor is modern and inviting, giving the place a fresh and pleasant ambiance.

The menu boasts a wide selection of dishes, catering to diverse tastes. I was particularly impressed with the quality of the food and its delightful presentation. However, some aspects of my experience left much to be desired.

Upon being seated, we were served tea, which is always a nice touch. Unfortunately, it was lukewarm at best. Even after requesting hotter tea, the new tea was only marginally warmer.

That said, the table presentation when we sat down was nice and added to the overall dining experience.

However, the most significant issue was the service. Our server seemed rushed and didn't check in to see if everything was okay or if we needed anything else. We were handed the check without being asked if we were satisfied with our meal, and our drinks were never refilled.

Additionally, the food came out one plate at a time, with a five-minute gap between the first and third dishes, which made the dining experience feel disjointed.

In summary, while PeKing Chinese Restaurant offers a commendable menu with good-quality food, the service and attention to detail need significant improvement. With some adjustments, this establishment could provide a much better...

Ordered Sweet & Sour chicken and Pork Egg Foo Young and paid the $2.00 extra for Pork Fried Rice. Chicken tasted fine however it only had two small chunks of pineapple, two slivers of raw onion, two small chunks of tomato and the sour sauce was just drizzled over it. The Egg Foo Young was uneatable. The pork was breaded and fried but it was so soggy from swimming ( & not in a good way) in gravy. Almost tasted left over, not recently fried. The Egg Foo Young had been cut up and I had to dig it out from under the soggy pork. The rice wasn’t bad but certainly was not worth the up charge as I only could find 3 tiny pieces of pork in mine. We did not order from the combination menu and they were equally priced however my Egg Foo Young arrived on a full size dinner plate, covered and the husbands Sweet & Sour Chicken arrived on a salad plate. The portion size was about half of mine and he left hungry. The waitress was very friendly and timely. I did express my food being soggy when I told her I did not need a to go box. She said she would let the kitchen know but that was the extent of the response. Neither of us have been there in probably over 10 years and really wanted to like it but we won’t...