Smoothie King — Restaurant in Waterford

I pulled up at the drive through around 7:15am in which they were clearly open bu then. I don’t know what the employee was doing, but she told me to wait a second. I sat there for 5 minuets, with my window rolled down in the snow. I though she may have forgotten about me so I said “hello.” The response I got was a very rude “HOLD ON” like it was my fault she kept me waiting for 5 minutes. I don’t know if she was getting ready, but either way she should have prepared before the store opened or they should have another employee take order while to other one prepares stuff. Besides I knew she wasn’t busy with another customer because there weren’t any cars parked out side the store and there was no one else in the drive through. Anyways I ended up driving away because I didn’t have much time, and I was not about to give my money to such a rude person. But hey, it was there fault for hiring someone who would loose money for the company. I wouldn’t be surprised if they went out of business if stuff like that...

Been going here for over a year and usually it was great. Tried to get a smoothie 3 days in a row now and each attempt got worse. All 3 attempts ended with me sitting in the drive thru line for over 30 minutes just to have to leave before I could get my order due to time constraints. On the third attempt I figured I would at least go inside and maybe see what the problem was for myself. Maybe they were understaffed or had a lot of people ordering at the counter. Negative. 3 people behind the bar moving at snail speed and would not even acknowledge that I walked in or see what I wanted—I walked out after 2 minutes of standing in there and not a single word spoken to me. I’m not sure what happened to this location. As of a few months ago every visit was fast and friendly. But 3 days in a row having only 2-3 cars in the drive thru and it taking more than 30 minutes to get to the...

Friendly staff tasty treats, but beware of calories and sugar!! And make extra sure that if you're lactose intolerant and you ask for vegan protein instead of whey protein that they follow through!! Had terrible gas and belly pain after ordering an extreme watermelon with vegan protein powder the first day, second day I was fine because the person who took my order, made my order. I'm pretty sure that the guy making the smoothies that first time was just on autopilot and isn't incompetent... It's not the busiest store, but there's enough traffic to keep the employees moving. Only other complaint I have is that at 9am it was 77 degrees in the store! Not sure if the AC was out or they prefer it to be that warm in there, but for me it was uncomfortably hot. Thank goodness it only takes a couple of minutes to make...