Waterford Pizza Palace — Restaurant in Waterford

The guy was courteous . The place a had s sitting area plus.... one guy making the food wore gloves = The same one, while handling multiple orders and utensils . So i finally made my order while observing the process . The negative that i had with this second guy who take my order was the fact that after handling other customers payment did not wash his hands or wear a gloves when handling my order . He took his bare hands and touch my food as if i wasn't their or watching . This was after he handled the money from the previous customer . I asked him if that order was mine ? he said yes. And i was like well im not going to get into it with you , but im not going to take this order and i walked out he said ok as i was leaving. That's a big no-no for me and turn off...

This pizza place serves pizza by the slice, advertised on their door.

The cost of one slice of pizza is $2.68 after tax as of March 2025. After I paid I was asked if I was eating their + they informed me they would bring it to me and have a seat. The pizza slice came to me in approx one minute, I was offered parm + hot spice.

My slice could've used slightly more cooking, the chesse was almost fully cooked, not quite. This was served on a ceramic plate and the slice was quite big.The overall taste was pretty good.

I was very impressed with such nice courteous customer service all around. The seats were in booth's and nicely cushioned. There are approx 12 tables here + a tv playing (while I ate). I recommend...

Apologize for the terrible review now, I normally love this place.

I ordered my pizza at 3:35 and was told it would be ready in 15-20 minutes. The pizza didnt come out the oven until 4pm. I didnt see any other customers around but I don't know their story, slow service isnt a make or break deal for me.

What bothered me is that the pizza was thoroughly undercooked. I lifted it up from the crust and all the ingredients immediately slipped off. No cheese, no sauce, no onions bacon or meatballs, just undercooked pizza dough.

I could have waited wait more time. I would be ok if I was told 30-35 minutes, if that's what it took to cook the pizza properly.

This was a...