Domino's Pizza — Restaurant in Watsonville

I ordered my pizza online got caught up at an appointment and my order sat there for however long. Well when I got there, and sent my son in to pick it up, he immediately came out and said that the employees said a homeless guy came in and stole our order, and asked if i wanted them to remake the order, or if I'd rather just get a refund. But no we were starving. But the sheer crazy story that the employees told just seems unrealistic to me. How does someone just walk in and steal 3 pizzas on a counter. Besides that why wasn't my order in the back waiting to be picked up? My honest opinion is I think the employees ate it and just figured i wasn't coming for it and if i did then they'd just refund it. But it's just ridiculous if you don't show up in 15 minutes after ordering you have the chance of getting your order hijacked? And which wouldn't have happened anyway because i live 20-25 minutes from town. Then paying 11.99& $12.49 each pizza instead of the $7.99 that was advertised. Seriously...

I hate leaving bad reviews. Ive worked these jobs, ive been there, i know it can be hard... but this is the third time ive ordered from this location and gotten it over an hour later. Worse yet, tonight, the pizza tracker informed me if was finishes in20 minutes, on the double check stage. After another 20 minutes, i called in and was informed they were waiting for the driver to return. Alright, thats fine. "Your pizza is on the heat rack" again... fine. Until its an hour and a half after i ordered and the pizza gets here...after sitting under the heat rack for an hour. This pizza tasted like it was a day old. Grease was soaked into the bread. It was chewy, the cheese was solid, and it was barely warm. They didnt think once that after sitting for over an HOUR that they should make a fresh pair of pizzas? This is rediculous and disgusting. At least i cashed in my free pizza for one of them. No more...

I was greeted when I arrived, which was nice. I’d ordered a large pizza, with my phone app. Easy. They said it wasn’t ready yet, but in the oven. After about 10 minutes in the store, and 20 after I ordered, I noticed they seemed to have an issue, with casual glances towards me. My app said the pizza was ready. Finally, I ask if there’s an issue with my order. After a few of the employees looked around, one finally spoke up and said the hadn’t made it yet!

They offered me some wings or cheesy bread, but I’ll pass. I just to have my pizza ready when it...