The Tamal Factory — Restaurant in Watsonville

The food was excellent. Jessica, the younger of the two women working there, was one of the rudest customer service employees I have ever encountered. First she got upset with me as I was trying to figure out what to get (it was my first time there!) and told the lady behind me to go ahead. After waiting an additional 5-10 minutes she took my order. I asked for a super burrito primarily because it was listed to have avocado in it and I really like avocado. It was 8 dollars but I felt it would be worth every penny because it would have a lot of yummy ingrediants. Two men who were BEHIND ME IN LINE GOT THEIR FOOD before me. When she finally made my burrito she skipped the avocado, my favorite part! I asked her why and she said, "we don't have any because they are too expensive". I asked her why she didn't alert me to this before she took my order for the super burrito and she shrugged and said a VERY insincere "sorry". Like I said, the food was good, the other lady was nice but Jessica was...

Well let's start with this, I'm a huge fan of Tamales .... can eat them all year long. The Tamales at the Tamal Factory leave a lot to be desired. They are pretty bland and not very big either. Prices are modest but you can get a better tasting Tamal at De La Colmena Market on West Lake Boulevard in Watsonville. Honestly I've been to the Tamal Factory once and I don't plan on ever going back. I don't recommend buying anything there. By the way ... La Colmena also has tasty Chile Verde Burritos too, as long as you ask for Chile Verde ONLY in your Burritos, no rice, beans, or pico de gallo. Eat one with a jalapeno that they have at the counter where you order the Burrito at,...

Great shop to get some tamales. It's a tiny place with just a table and two chairs if you wanted to eat there but it's more of a take-away place. They are quick to assist and it doesn't take much time at all for them to get your order bagged up.

Love the jalapeno and cheese tamales!

Its $3 per tamale, 1-3 will fill you up. We like to stop by and get them before going to the beach or other outdoor activities. Salsa is extra, don't remember how much, but you get like a 5oz container of it.

Always have had friendly service as well, even as a white guy with...