Tropical Smoothie Cafe — Restaurant in Waukee

Great smoothies, however the young blond girl with the ponytail behind the counter was rude (didn't catch her name). Not sure why except that I did take a while to decide before I ordered. ( It was my first time there and I had mentioned this...and there were no other customers so I wasn't slowing anyone else down). I also clearly didn't use the right lingo when asking for protein to be added to my drink. FYI, it's not a "protein boost" whatever it is. Smoothies still came out quickly and tasted great, but I had wanted this to be a feel-good stop with my girls after a day of swimming...

Food is really good but the last several times I’ve been they’ve screwed up my order. Even when it’s not busy, it never comes out right. Also no difference when I order online (meaning my order goes through 100% correct and there’s no chance of it being messed up while ordering). I think it’s just a lack of attention to detail/not caring enough to do it right. As someone who literally works in the restaurant industry, I can’t imagine not paying enough attention when the order is right in front of you. What if it was because of an allergy and not preference?...

First time ever going to Tropical Smoothie and wow, what an experience as soon as I walked in.

The staff were super friendly and helped me choose a delicious treat. I believe her name was Mady (I could be mistaken), but she was over the top nice and excited to help me choose my next meal. I ended up going with what she recommended, which was Bahama Mama, and I was not disappointed! Will def be my go to smoothie now every time and I plan on being a regular!

Thank you to Mady and the staff! You have a new loyal...