Subway — Restaurant in Waukesha

This restaurant is CLEARLY under new ownership. It USED to be reliable for good service and fresh vegetables. I had a free sub voucher for purchasing $25 in gift cards before Christmas. The voucher expires on 1/31/24 and says it is valid at Subways where gift cards are sold. When I went into this Subway on East Sunset Dr. there was a gift card display. When I asked if they would honor the voucher, they told me NO. I pointed out on the voucher that it should be honored and they still said NO. Upon further inspection I noticed the lettuce was brown and the cucumbers were dried out. It appears they use old product. I definetly would be afraid of the freshness of the meat. I also noticed the customer ahead of me ordered a 6 inch sub that looked to be under 5 inches. My guess is they cut the new 15 inch subs into thirds. I walked out without making a putchase. No doubt, I will never enter this restaurant again. It is a...

Very poor customer service! They refused to honor 2 vouchers for free 6 inch subs provided to me by the previous owner for an order mistake! The employee tried telling me that the vouchers were a scam!!! Unreal SMH! I also placed an online order for pickup at the same time, and had a turkey foot long with double meat and EXTRA oil. There was no extra meat and NO oil. After my experience at the restaurant, I deemed that it would be pointless to call and complain, so I just ate the loss, but unfortunately will not return to this location again under this owner, and was reminded of EXACTLY why I have not been to Subway in almost a year! Sadly, this location has really gone downhill since the new ownership took effect almost exactly...

I came to this location to eat at 9pm today which is Sunday and they close at 10pm , as soon I came in I Don’t see any one on the counter no one at all. I heard some in the back room washing dishes, I waited for 4 minutes and thought to let them know I’m here maybe they didn’t hear the doorbell. I rang the bell once and waited another 3 minutes. Who ever was there kept washing dishes and didn’t want to come to take my order. Wow great service guys. I didn’t expect that would happen here in Waukesha. Kinda feel bad the 4 star will be falling down. But just curious who would give a place like this five or four star. All fake reviews. Thanks and will never...