One star, only because there's no option for zero stars.
Should I start with the men and women restrooms which both were extremely dirty? The men's (per my husband) had feces smeared on the toilet. The women's was out of toilet paper, smelled like urine, and had toilet paper strewn everywhere.
When we got to our table, which was wiped clean, we pulled the sugar/creamer bowl, we found that it had small hairs and spilled out creamer and coffee. The floor was filthy under our table. With squished grapes, fries, and napkins/straw paper from what appeared to have been the last several groups.
Our food. My hubby ordered a 2x2x2, and his pancakes were so cold that the butter on them wouldn't even think to melt, so we asked for fresh ones, which weren't much warmer. His coffee had grounds in it. His eggs were not the way he ordered them. I ordered a Mac melt And the pulled pork was absolutely atrocious. The fries were okay. Our daughter ordered a kids cheeseburger meal. She liked what she got. No complaints there.
Now.... Can we talk about our waitress? She announced to us that she had been awake for 48 hours right off the bat, and it showed. She forgot what part of our order was and about 15 minutes after taking our original order, came back to ask us what it was that she missed. It was my hubby's 2x2x2. When she brought our plates out, she was resting her bare fingers on the bacon on my hubby's plate, to balance the plate. She also did not speak clearly and almost sounded like she'd been drinking (benefit of the doubt here- it was probably because she was so tired). She couldn't communicate properly and she would say things that made zero sense. Gibberish. I would watch her walk to the drink machine (the one that they make lattes etc)and she would be drinking some sort of energy drink. She'd sit it right down on the counter there at the drink machine. I did feel sorry for her being so tired.
I know it was a busy night. And I try to be understanding- however, this was absolute Nightmare that cost us well over $30 for food that was absolutely the worst we've had. And being frequent travelers, that's...
Read moreOK, iHOP is nobody’s idea of haute cuisine. But I’m going to go out on a limb here and risk being ejected from the country club where I have a longstanding membership.
I confess that “I love iHOP!”
So sue me!
Having said that, I will admit that not all iHOPs are created equal. Quality control is not among iHOP’s fortes. I’ve been to some iHOPs that were little more than fly-infested dumpsters masquerading as family restaurants. But most iHOPs are pretty good and THIS iHOP located in Waxahachie (gesundheit!) is one of the really good ones.
The food here tastes fresh, the service is cheerful and quick and, best of all, this iHOP apparently borrowed a page from the U.S. military’s handling of the first war in Iraq by creating a “no fly zone” at this location.
I really wish some of the other, more slovenly, fly-infested iHOPs would consider enforcing a “no fly zone” as well.
I had the “split decision” breakfast (2 eggs, 2 sausages, 2 pieces of bacon, 2 pancakes and a piece of French toast). It all tasted so good that I immediately had no doubt it was probably detrimental to my health. But I figured, every now and then you have to throw caution to the wind and eat food you really enjoy even though eating all those fats, carbs and sugars will take years off your life.
Besides, the years you shave off your life by eating all those fats, carbs and sugars are the years at the end of your life, and those years tend to be pretty dang awful anyway!
Live a little!
Eat...
Read moreVisited IHOP in Waxahachie at 6am with three coworkers. We were disappointed right from the start—originally wanted to meet at 4am, but it wasn’t open 24/7. I ordered country fried steak with eggs and pancakes, one friend got chicken and pancakes, another ordered a vegan plate with Impossible sausage. When our food arrived, the country fried steak had barely any gravy, just a small spoonful in the middle. The hashbrowns were overcooked and crispy, and my friend’s chicken was dry and hard.
Service was a huge letdown. Our water glasses were only refilled right before we left, and when I asked for butter pecan syrup, I got a tiny cup instead of the usual syrup caddy. At checkout, the friend who ordered Impossible sausage noticed he was charged for two pieces but only received one. When he asked about it, the waitress just blamed their “new POS system” and wouldn’t deduct the charge. She also refused to apply another coworker’s AARP discount, again citing the POS system as the reason. We waited until 7am for a manager, only to be told they wouldn’t be coming in until later.
Overall, the waitress was rude, dismissive, and constantly used the “new POS” excuse instead of helping us. Won’t be coming back here...
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