Sedona Taphouse — Restaurant in West Chester

Edit:

After our experience at STH, the owner reached out to us and we had one of the best dining experiences. The manager was attentive and courteous and our server, Jenna, was awesome. Will definitely be back soon to continue the fun times we have had here.

Sedona Taphouse is typically my go-to when I am looking for a nice place to eat in West Chester. Unfortunately, I will never be returning. I have eaten here multiple times since it opened about a year ago. Food is always good, but the drinks and bar service have been on a consistent decline since last summer. I’ve had the Lemon Basil Martini with more sour mix than any other liquid in the drink, it was disgusting. I also got an espresso martini with tons of coffee grounds in it and was one of the most watery drinks I have ever had. In our most recent experience, we sat at the bar and the bartender accused us of being under 21 (both of us are in our mid to late 20’s and once again have been here MULTIPLE times to eat and DRINK). We even had a police officer come and confirm that our ids were valid and still had service refused. The manager then tried to ID our friend we were meeting who had already been served without her ID being checked (same age as me). Seemed to me that they were spiraling and looking for any excuse to kick us out at of a nearly empty bar. As someone who was a bartender for over 5 years, l understand that all privately owned businesses reserve the right to refuse service to anyone, but both members of our party left this restaurant in tears. No one asked us for a second form of ID which we both had, but when tried to show the managers, they still refused. The managers of this place truly have no regard for human emotion and frankly seem to lack the common sense it takes to run a restaurant in a town where the demographic is mostly young adults in their early to mid-20’s. Overall, just grossly dissatisfied with the management. A simple ID scanner would have solved this entire issue, if the owner of this restaurant ends up reading this, I strongly suggest you make this investment (you would think that would also be common sense for a restaurant in a college town, but I guess not). This place has great potential, but would definitely opt for the Phoenixville location instead. Have absolutely loved the STHs’ I’ve been to before (in both CT and PA), but unfortunately, West Chester’s is an...

The atmosphere and place in general is nice but we rather come for good food and timely service. I’ll normally do 3or 4 drinks and I couldn’t even get a second before dinner came and at that point I’m to full to drink anymore. You can tell there isn’t enough staff to handle a Friday night dinner rush. 20 minutes for a first drink and the server even said something about it to us. To be clear the server is fine it seems the structure is wrong. 2 to 3 more expediters or helping hands would probably fix this.

To the food. We had high hopes but extremely disappointed. Someone in that kitchen likes their pepper bc the spicy marinara was way to peppery. Not spicy but you can taste the pepper. And I love pepper and it was too much for me. Same with the seaside you can taste the grittiness of too much seasoning.

The wings were the same way. Not what I was expecting at all. Too spicy and after burnt taste. Not saucy in the least bit which is what I was expecting.

This was a let down that I was not expecting which made this fall from expectations particularly hard.

Way to much seasoning. The food feels like it needs more balance. Something is just off.

Also a pound of wings??? Just say 10. Bc when only 9 comes out it’s annoying.

Also the beer seemed it was not as cold as it could be. Maybe a...

When people make your day you should share! My family and I planned a bday party for my mom and aunt and can not thank JEFF, STEVEN, OWEN, THE CHEFS AND THE TEAM AT THE FRONT DESK FOR AN AMAZING EXPERIENCE FROM START TO FINISH ON 10/09/22. The township was having an event which caused difficulty in finding parking and delayed everyone arriving exactly as scheduled. The host and hostess at the front desk ( there were 3) were very accommodating!! I apologized for the delay and they reassure me that everything was okay! I make every effort to be prompt, but due to the large event taking place the same day... I arrived a few mins after my reserved time. I asked them to bring out cake with lit candles shortly after our food was served and they happily accommodated! There were 15 people who attended the bday lunch party and every single order was CORRECT with no hiccups!!! Our food was hot and very tasty! Our seating was comfortable and the ambiance was stellar!! Sedona Taphouse assisted my family and I in making our mom and aunt's bday a day they will never forget!! Owen was Amazingggggggggg with a Capital A!! Checked on us when needed ( but not too much) and happily took care of every request!! He assisted us without skipping a beat!! THANK YOU THANK YOU THANK YOU TO OWEN...