1.5 the decor is amazing. very pleasing and relaxing aesthetic. the service was.... s#!% I brought a gf here last night and am still shell-shocked from our terrible experience. We sat at a nice table by the window and waited nearly 15 minutes before even being greeted. A blonde with glasses came up and said she would be with us shortly. We waited for almost 20 minutes... I went up to the bar to ask about cocktail and beer flight options. (They do not offer bleu cheese olives or flights btw) I then told him I would let him know. We watched as this waitress helped other tables and did not come to acknowledge us. As my friend was walking towards the bar to order, the blonde waitress came back to see if we wanted drinks. We ordered some tasters of beer and a dirty vodka martini. As we waited for another 15+ minutes to received these drinks.... we watched the waitress at another table have a slight breakdown by having her hands on her face and all over her hair. She was running around like a chicken with its head cut off. Needless to say we still hadn't gotten our drinks... so I went up to the bar AGAIN to ASK FOR MY DRINKS THAT WE ALREADY ORDERED. WHY wouldn't anyone deliver them to our table after such a long time? The tasters were hot. The dirty martini was made WITH THE WRONG VERMOUTH (sweet), IT WAS NOT WHAT I ORDERED, IT WAS TERRIBLE! Why didn't any other servers ask if we needed help? Why didn't any management come on the floor to ask if we needed help? Seriously. Was this that waitresses first time serving ever in her life?
We left. I have worked in the industry for 10 years and I felt like we sat back and watched a train wreck. While it was frustrating and wasted our time, we walked a couple of blocks to a nice rooftop establishment (Five and Dime) which gave us our food and appetizers in a shorter amount of time than we waited for a greeting and a bad drink at this place. Very...
   Read moreThe place is beautiful, has good music, decent beer selection, and a decent hotdog, but the servers were very rude, uninviting, and not actually functioning as waitstaff. The sign on the patio says "please wait to be seated" like most places. There was no server outside. As having never been here, I walked to the back of the restaurant to politely inquire if I should order food at the bar and seat myself. The waitress responded in a very condescending manner and told me to sit somewhere and that she would come to me. She never did.
A male waiter came out about 5 minutes later and just greeted me by saying "ID". I was confused and put off as to why the servers seemed miserable and rude, especially since the place was at about 30% capacity... definitely not busy.. I ordered a hotdog, but had to go inside to ask for condiments. I asked the bartender since I couldn't find a server. The bartender was friendly and said okay. Still never got the condiments. I asked the server when I saw him 5 mins later if I had to go inside to get it myself or if he can bring it to me.
I felt like I was a burden just by existing at this place.
The place has great music, beautiful decor, decent beer selection, but the Saturday afternoon waitstaff were deplorable. Unfortunately I wouldn't recommend this place due to the poor service and...
   Read moreThe doormen are completely unnecessarily rude, and the guys who frequent here are your typical aggressive frat boy Bros who get wasted and bother you. Been here 3 times and each time the doorman was terrible. First time an Asian woman walked past him without showing her ID; maybe she didn't hear him when he asked her for it. In any case it was uncalled for when he yelled at her saying "don't you speak English? I said give me your ID!" Then after he checks it telling her again, "learn to speak English." When I came again sometime later there was nobody at the door at all, just a group of people smoking off at the street corner, so I just walked in. Turned out he was one of those people smoking, came in after me and chewed me out for coming in without showing him my ID. Maybe do your job to begin with. Beyond that everything is so expensive even for Wicker Park, service is terrible if you're sitting in the back rooms, and if you live nearby (hi!) you have to listen to them blaring that music well into the night; the sound gets drowned out anyways on the weekends with typical Wicker Park Shenanigans but on the weekdays it's...
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