Well-known fast-food chain serving grilled burgers, fries & shakes.
Learn more insights from Wanderboat AI.
Skydeck Chicago
4.6
(12.5K)
Willis Tower
4.5
(8.6K)
The Old Post Office
4.7
(431)
The Warehouse
5.0
(27)
Lou Mitchell's
4.6
(2K)
Beggars Pizza - West Loop
4.3
(830)
Taco Lulú
4.2
(298)
$
Canal Street Eatery and Market
4.3
(208)
This location opened a few months ago and isn't making a good name for itself.
The first time I went, I had a coupon from the Burger King app and was told by the manager / owner of the franchise that they didn't accept coupons. I told him this was from the actual BK app but he insisted that coupons were not accepted. His argument was that they just opened so they weren't on Google yet which made zero sense. Not being on Google and accepting coupons has absolutely nothing to do with each other. Also, I had no problem finding them on here to write this review. This guy is just super stingy. They would've lost about $3 with my coupon and ended up loosing more than $20 because my girlfriend and I turned around and went somewhere else.
Went back another time because I was short on time and needed something quick. Their system was down and it took 30min to get my food, and the same stingy manager asked what my order was about 4 times when it was all written on the receipt that he had. After all that, I was late to my meeting and the food was barely warm.
If this location was more efficient and honored coupons, they would make a ton of money considering the profiles of people who work in the area. The manager needs to change his ways if he wants this restaurant to...
Read more
Let's start with the pros. The service was good and the food was fresh and hot. They seemed to be preparing orders in the order they were taken and no one seemed to be waiting a ridiculous amount of time (even during lunch hour). Now the cons; they have NO shakes or ice cream (despite them being on the menu). At least not yet. Hopefully they plan on getting that together soon. Second, they just had bags of buns sitting open on the counter between the register and the toaster which I thought wasn't the best set up. They should implement a better storage solution for that. Lastly, I ordered 2 cookies since they had no shakes. The cashier pulled out a pouch of cookies from a clear bin and bagged them for me. They were not only not fresh, but hard as a brick! I didn't even eat them. Again, hoping this gets better with time as well. Overall, I see that they are trying and it is nice to have a BK in the area. I will be back, just not any time soon. I will give this place some time to work out the kinks and get the error out...
Read more
These guys are so shady, always slipping in an "optional" substitution then it's $2 extra when you pay.
Example: "I'll take a breakfast croissant and a hash brown ($3.99)"
"Ok a meal?
"No I don't drink coffee"
"Ohhhh don't worrrrrrrrrrry, you can substitute orange juice 'no problem'!"
"Ok well I guess it's only $2 more, sure"
Slide card in
"That'll be $8.15! "
"Huh? It says $5.99"
"Ohhhhhh well you see it's extra for orange juice!"
"You don't think that's worth mentioning when you told me I could substitute?"
" maybe, I don't know, lol"
"You need to mention that when you offer a substitution"
" maybe, I don't know, lol"
It's not the price, it's the way they're always like this, every time
They don’t honor orders on their own app
Far be it from me to actually recommend McDonald’s, but way easier, less shady, and right about...
Read more
