My cousin and I came here for lunch on a busy Sunday afternoon at Haven City West Co. We decided to give it a try after finding out that Lucky Tacoshi previously existed in Century City Mall. The modern ambiance of this presumably innovative fusion taco/burrito stand fits well with the tropical theme of Haven City.
Due to the crew's busyness, we had to order using their self-order kiosk in front. I ordered their Vegan Sushi Burrito, but unfortunately it did not have an option to omit certain unwanted ingredients like cucumber. (I personally don't eat cucumbers.) Please find a way to add an option for special instructions such as "no cucumbers please on my sushi burrito".
Wait, the worst is yet to come. Oh no! We waited for approximately 20-25 minutes before our orders were completed. I even went to the restroom in between those minutes and it was still not ready. We noticed that the crew and presumably the manager were mainly prioritizing the poke orders. We overheard the crew calling the numbers of the poke orders and asked the poke customers on their preferred sauce. We felt like they were operating more like a poke stand instead of a sushi taco/burrito stand.
I understand the busyness during lunch, but please find a more efficient strategy to equally prioritize all orders and not just poke bowls. My cousin had to approach the presumed manager who looked irrate when we only needed to follow-up on our orders. They finally handed over our orders, but he still seemed irritated when we requested for some soy sauce, chopsticks and napkins. Please don't put your irritation towards customers who simply needed to follow-up and obtain certain utensils and condiments for purchased food.
The sushiritto was okay and could be better, especially if I had the option to omit cucumber before it was rolled. I had to use the requested chopsticks to unroll the sushiritto and completely remove the julienned cucumber. I really hope Lucky Tacoshi's new chapter at Haven City would be improved by offering better and more professional customer service and prioritizing all orders equally despite any rushes during...
Read moreThis was my first time at the Haven City Market in West Covina, and I made a beeline to Lucky Tacoshi. Sushi with a crispy exterior is one of my favorite foods, and Lucky Tacoshi did not disappoint. I ordered the "Pick 2 Taco" combo: one tempura shrimp taco and one salmon taco. Both came in a crispy tempura nori shell with sliced cucumber and a small amount of rice. The salmon taco included seaweed salad, while the shrimp taco had krab, and both were delicious.
I was a bit disappointed by the small portions of rice (about 2 ounces) and seaweed salad (around a tablespoon), but it was still a good deal considering the combo included a drink. The service was great; they had both a self-checkout kiosk and a cashier with a tablet assisting the next customer in line.
The food hall was busy and very loud, so I missed my number being called and can't really speak to how fast the food came out—that’s on me. Overall, I’m excited to see what else Haven City has to offer, but I'm even more excited to visit Lucky...
Read moreI am an eel lover so I tried their eel sushi tacos at Lucky Tacoshi.
Their eel sushi taco is a unique fusion of Japanese and Mexican flavors that delivers a satisfying balance of textures and tastes. The crispy rice paper and seaweed shell provide a delicate crunch, complementing the rich, umami-packed eel. The eel itself is tender and glazed with a sweet-savory eel sauce, adding depth and a slight smokiness. The vinegared sushi rice adds a refreshing contrast, while fresh cucumber or other garnishes bring a light, crisp bite.
Overall, this sushi taco is a must-try for those who enjoy unagi and are open to creative sushi variations. It’s flavorful, well-balanced, and easy to eat on the go—perfect for sushi lovers looking for something different. Five star and...
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