Pizza Hut — Restaurant in West Lafayette

I don't generally care for chain store pizza. But as a life-long Chicago tavern-style fan living in central Indiana, I'm not exactly spoiled for choice around here. You get what you get. Central Indiana pizzerias never met a sausage that they couldn't grind into itty bitty chunks the size of gravel. WHY? WHY DO YOU DO THIS?

Anyway.

Pizza Hut. The pan pizza with sausage, bacon, pepperoni is pretty darned good but not because it's anything like Chicago style, cuz it isn't. It's its own thing. In particular, it's the crispiness in the crust. That's what makes it. Sure, the ingredients are fine. Nothing special to be honest. It's that crispiness that you just cannot get anywhere else. Not anywhere I know of anyway and that's good enough for me.

Plus the crew is always friendly and chill. I appreciate that. Most chain store employees are generally (and rightfully) grumbly, so it's nice when you run into a crew that doesn't seem to be miserable.

Also, pro tip, add special instructions to have them add butter to the crust. Makes it not only buttery but even crispier!

That said, I will never forgive Pizza Hut for doing away with the tomato sauce they used to use on the thin crust. The thin crust cheese was fantastic. The new marina just does not work on thin crust. Bring back...

I am rating this store 1 star due to poor service on behalf of the actions of the front team members. I ordered my food online through the app. I went inside to pay for my order accompanied by my dad and was asked to wait a few moments until our order was finished. Inside the store there was not anyone at the front. I watched to see if our order was finished and saw no one come up to the front with our food. Another lady was waiting as well and her food was brought up. When Peter (the only person to acknowledge us) saw my father and I sitting he asked about our order and went to check on it. Our order he found was in the front case ready for carryout and had been there since we had stepped foot in the store. Mind you we were in there waiting for 20 minutes, our food had been sitting for 20 minutes! I write this as an open thank you to Peter (a white man) for acknowledging us (black customers) in your store. However, the strong dislike was very obvious on behalf of the staff. For those of you reading, your experience may be different than ours and I hope you never have to face this type of discrimination. Peter your acknowledgement of us (paying customers) was greatly appreciated. Peter deserves 5 stars, but your store has received 1...

Food was really good hot and fresh, probably some of the best boneless chicken wings I've had in a long time and the cheese sticks I had was really good, the only issue I had was the waitress had brought my ticket to me right after I took the first two bites of my food and asked me if I wanted to go boxes, I felt like I was being rushed out the door, I explained to the waitress that I do Google reviews and I was basically telling her to leave me alone so I can enjoy my dinner, then I felt bad about afterwards and I called her back there and explained to her that I understand that it's her third day and I'm not going to give her a bad review, but however This falls on store management, this young lady is afraid she's going to miss her ride because her replacement is running late, management needs to train their people to actually show up to work, beyond that I love the atmosphere of this location it reminds me of the old Pizza Hut's back in the day from the 80s and 90s, they need to bring back the jukeboxes to complete the look...