Centro Latino — Restaurant in West New York

We ordered for a group of 6 - 8 people. Cuban, Steak and Croqueta Sandwiches along with side orders of Beef Empanadas and Croquetas. Unfortunately, the quality and taste of the food wasn’t the same as previously experienced. Croquetas were huge, however, it was mostly bland filler; the taste of a main ingredient (ham) was missing. I specifically asked for the lettuce and tomatoes on the steak sandwiches to be put on the side so the bread wouldn’t get soggy; those instructions were ignored. Beef empanadas varied - some seem fried with clean oil while others seem like the oil had been over used. I understand restaurant costs are a big factor for most owners nowadays, however, costs need to be adjusted in other ways - don’t change the quality of your ingredients and food to your consumers. Lastly, I went in to pick up my order and the waitress was inattentive/dismissive even though I was picking up 4 bags of food. To run this type of business - quality of food and customer service is very important. On a more positive note, the restaurant...

So I used to eat from this place like 8 years ago or so and I found the food the most delicious in the area with great service. I moved out so I didn't eat from there again. Last week I visited someone who lives in west new York and I was excited to eat from Centro Latino again. I ordered delivery. I was so excited I ordered all my favorite dishes from 8 years back. They told me 45mns for delivery, it came like 15mns late. Then one item was missing, I called and asked for a refund of the item. They said yes. I'ts been a week and never got the refund. As for the food, it was sooo bad not even my kids wanted to eat. The quality in food and service has gone down so much I have to give 1 star because none of us enjoyed the food, most of it went to the trash, one item was missing, delivery came late and they didn't fulfill the refund they said they were going to give me....

I’ve been coming to this place since I was a child and it feels like home to me. If there’s one word I would use to describe this location it’s consistent. The food is hot, flavorful, juicy and excellent every single time. The portions are also more than generous. Authentic taste at unbeatable prices! I’ve taken all those closest in my life here and they fall in love with it as well. The inside is smaller but cozy and definitely has that mom and pop feel where you know you’re in store for a great meal. Service is thorough, quick & attentive. The same waitresses have been working here for years and have served me since I was a kid. Some must try’s are their bistec a la plancha de pollo, bistec empanizado, congri, tostones and mofungo. If you’re looking for a meal that not only feeds your body but also your soul, Centro Latino got you. (Yes…. I’m that passionate about...