Cold Stone Creamery West Sacramento CA — Restaurant in West Sacramento

Very gray muggy smuggy luggy day felt like a hot soup kind of day! Not! It's early September smoke filled California on fire God Bless everyone who has to evacuate here we are trying to stay 6' away from the folks inside, my little one drooling over pictures can't wait to get the toppings blue ice cream please he picked cotton candy flavored ice cream with sprinkles of rainbow colored candy! I will have coffee uce cream with almonds brownies and hot fudge with the guy behind me practically breathing thru his mask 6" inches I want to tell him to back off instead I ask my little guy to stand by the ice cream cakes in the refrigerator. Sitting outside for 5 minutes then we decided to take it to go too hard to breathe outside and we can enjoy this at home. Very likeable helper but 2 others where working for the online orders! Tip $ first then pay! Lovely ice cream especially when you treat the children who deserve a smile...

I came here yesterday for my son's birthday after he got out at the high school. I thought something was off about my ice cream (apart from ALL the ice cream having looked like the freezer they were in was off for a long time since they were all nearly melted) when I was eating it. My husband got his and said the brownies they used were definitely stale, and yep that's what it is. My butterfingers in mine are 100% left out for days they're disgusting. Even the sweet cream ice cream tastes off. I would assume having melted and refrozen multiple times would make it that way. How do you even get ice cream to taste stale. Thats a gift. Also lol they were just like three giant chunks of butter finger instead of crushed up. Its not like she was overwhelmed, we were the only ones in there. This place should be shut down I don't think they are doing food safety checks...

My hubby and I stopped in tonight for some ice cream to go. The two girls working were doing a great job and the one helping us was very accommodating and friendly. As she was finishing our order a woman came in and yelled “hello” at the girls very aggressively and asked if anyone was going to help her, and was being overall rude and impatient. Just wanted to say hats off to the girls for remaining so friendly and kind even as the customer was being so condescending to them. They didn’t deserve her impatience and disrespect. Be kind...