So I had went to subway on my lunch hour on Friday January 5th 2024 and I ordered a foot long spicy Italian sandwich and after I finished my meal after a few hours later I had got really bad food poisoning and I was completely sick for three day after eating there food. It was such a bad experience for me and I had ended up in the hospital because of it. I just barely got better from the food poisoning. I called subway to let them know what had occurred with me about my experience after eating there food and they said oh I’m so sorry do you want a refund and I said yes because your food got me severely sick and then they continued to asked me do I have the receipt and I said no I don’t have it but I know what I ordered and from that they became very rude towards me because I said well if you can’t assist me into getting my refund I can call corporate about this and then they told me we’ll go ahead and you do that and hung up the phone in my face. I’m a paying customer and I should have not been treated Like that. So I will not be going back to...
Read moreDid a mobile order. Arrived at the time I was told for pick up. Sandwiches were not ready. Ok great not a big deal. Ask how much longer. Was told to come back in 10 mins. 15 mins later still not ready. Finally got our sandwiches 10 mins later.
1 sandwich had hair in it. 1 sandwich had no meat in it (was a Black Forest ham) 1 was suppose to be double meat. Funny was not double meat and half of the sandwich had no meat on it.
Went in to talk to the manager who got a nasty attitude and would not...
Read moreFrom now on, we will always got to the harbor blvd or capitol ave subway location. Ever since a new manager has been here (male, 30s) sandwiches have been sloppy or made incorrectly. Today I ordered on the app, waited an hour as the app said to do, but still no sandwich. Finally I went inside and showed the cost charged to subway on Apple Pay but this man (who refused to tell me his name when I asked) spoke rudely and aggressively. I am uncomfortable ever returning to the town center...
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