Punjabi Kitchen — Restaurant in West Springfield

So first of all my food was all very good ^ I was happy with the food, but my waiter should go & take few classes on customer service. I have been here on multiple occasions & the owners are always very nice, but the servers here are not the best ( which I have experienced here on more then 1 occasion) we had a party of 4 ( 3 adults & 1 child) & I ordered dine in & sometimes out too & my bills for our party came to $135.00 ( before tip) the waiter did not take any of the old plate or cups off of my table throughout the entire meal & dirty plates piled up from drinks, appetizers & main course & when finally I had to ask him to take someof the plates away he told me he would do it at the end?! I had 3 sodas with 3 soda cups & 3 cans on the table & the server did not have enough sense in his head to know to remove extra plates & dishes ( even after I asked him to do so) he never asked us how the food was or if we wanted more drinks or anything else & you had to yell to call him over fior every little thing, but the highlight came at the end of the meal when he gave another table ( which were 2 indian men) some small plastic containers to take there leftover food home but told my wife he could not give her one of the same containers & then told me the same when I asked him again & told me to put my yogurt in a large white box ( that could easily spill all over my vehicle) he gave 4 or 5 containers to the 2 men right in front of my face, But refused to do the same for me when I had a $135.00 bill for my leftovers , he also only gave us 1 paper napkin each throughout the whole meal & I have to ask for more napkins but did not receive more. He Was a poor server & I have had other poor servers here in the past as well & they are so cheap that they do not want to give you a .10 plastic container after you paid them $135.00. I usually Tip 18 to 20%, I was going to give him 15% ( because he was a poor server from the start) but after the container incident I gave him only 10% , so he paid for the container himself in the end! ( photos below of my bill & the container he insisted I would have to use if I wanted to bring the yogurt that I paid for...

Absolutely Incredible Food – My Go-To Comfort Spot!

The food from this place is absolutely delicious! I order from here all the time, especially when my family comes over and I want to share the taste of real Punjabi food. It always turns out amazing—every single time.

Yes, they can get very busy, but that’s because the food is worth it. If you’re waiting, just know it’s because this place is something special—and one day, I truly believe they’ll be taking orders every second because of how good their food is.

I usually don’t leave reviews, but I had to for this one. My dad’s side of the family is from Punjab, and my mom’s side is from the United States, so I grew up with two cultures. And I have never tasted Punjabi food like this before. It’s authentic, flavorful, and made with so much care—you can taste the love in every bite. Even though I don’t know the people cooking, I can feel their passion through the food.

If I had to wait three hours to get this food, I would—no question. It’s that good.

My favorite comfort meal after a 12-hour shift is always from here: chicken, garlic naan, sweet rice, and of course, a mango lassi. But honestly, every dish is a favorite.

Thank you to everyone behind the scenes—your food brings joy to me and my family every time. You’re doing something...

Mmm… out of this world, the Coconut Naan was. At Punjabi Kitchen, found I did a flavor not of this planet. Soft, warm, and kissed with the sweetness of coconut flakes, each bite like a journey through hyperspace — smooth, sweet, and satisfying. Balanced the Force it did, especially beside the mighty Shahi Paneer.

Rich and regal, the Shahi Paneer was. Tender cubes of paneer floating in a creamy tomato-butter sauce, spiced just right — a dish fit for the Jedi Council. With naan in hand, dipped I did, and harmony in the galaxy I found.

Ambience: Calm, like the Jedi Temple. Service: Friendly and wise, like Master Obi-Wan himself.

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Final Verdict: Hungry for flavor that defies gravity? To Punjabi Kitchen, go. For naan not of this world and paneer worthy of the stars — a must-visit it is.

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