Chick-fil-A — Restaurant in West Virginia

I haven't been to a Chick-fil-A before, and have been wanting to go but the nearest one is an hour from me. I needed to make a return at Best Buy, which this one here is the closest to me. So it gave me a good excuse to stop here for lunch and try it for the first time ever. The atmosphere is inviting and the employees were smiling and friendly. I told the cashier my son and I would be a minute deciding since we've never eaten at a Chick-fil-A before. We decided what we wanted, and as he asked if we wanted any sauce, a manager overheard us and said, "you've never been here before?" I said no, this is our first time. She then told the cashier to give me a local promo which paid for my combo meal! Then she said to go ahead and give us each kind of sauce so we could try them all. I was so shocked by her kindness! I said thank you, that's so nice of you to do this! I've never been treated so nicely at a fast food establishment before. We got our food within a few minutes of ordering. I ordered the original deluxe chicken sandwich combo with a sweet tea, a brownie and a milk (I love milk with chocolate!) And my son got an 8 piece chicken nugget and a chocolate milk shake. I must say, the quality of the food was amazing. The chicken filet on my sandwich was huge, and overall was delicious. I never thought I'd say this about a sandwich from a fast food place, but my sandwich was made PERFECTLY. The waffle fries were fresh, and my son REALLY liked the nuggets. The sweet tea tasted homemade and wasn't overly sweet, just the perfect amount of sweetness, and the shake was great too. And the brownie, I didn't expect it to be that good, and it was bigger than I expected. This food was 10x better than other fast food chains. The dining area and the bathrooms were very clean. I truly wish I lived closer so I could eat here more often. But, if I ever come this way, I'll definitely...

I frequent this Chickfila a LOT. The food is always good but they are very slow here. I never go inside because you're always waiting forever. Even days in drive thru you're waiting 20 mins. Other than that I've always liked it. Although the last time I went I was very unhappy with the service. I went after work and was already hangry. Usually i just order on the app and pickup via Drive thru. But all I wanted was a fry so I figured if I walked in it wouldn't take that long to get it. Boy was I wrong. When I got in there there was only one lady in front of me ordering. The cashier took her order and then walked away from the register. I walked up and stood in front of the register waiting to order. There were 2-3 people working the drive thru and another 4-6 behind the counter. I am just standing there in front of the register and one worker walks past me another goes outside and 2-3 are just talking amongst themselves behind the counter. I stand there for 5 minutes in front of the register feeling invisible. No one bothered to come take my order, no one greeted me, and no one told me they would be with me in a moment. Growing increasingly angrier I walked out and went and ate Mcdonalds for lunch. I like the food here but the service and...

I had the most Awesome experience here, I called in a order, it was about 30 mins before closing. My hubby had to walk to get it lil ways (trucker) I didn't want it to close as he got there. Anywho the manager took my order and when my hubby got there. He went to pay and the manager had already taken care of it. Which my husband was so surprised. What a Awesome manager. Just all around great human. (I think there not allowed to take orders like that or if u walk around the take out part. Alot of take out places r like that. Weve encountered.) Thank you whoever u was & thank u chick FIL a for having such a wonderful sweet Staff. God bless you All!! The order was a: cobb salad 12pc Chicken nug chicken San...