Went today (8-11-25) and was greeted by JD. He was a very energetic young man happy to help us. He showed us the products we were interested in with no pressure to buy any certain model. We a somewhat familiar with Sleep number products as we have a Sleep Number that we purchased in 2008. Being 17 years old it has all but reached the end of its life. After JD gave us the appropriate information, answering all our questions, we decided on our purchase. JD thoroughly explained everything, arranged for delivery & made sure we didn't have any further questions. JD was beyond professional, he genuinely seemed to enjoy his job, he was very mannered, well spoken and exuberant. He made my wife & I feel very comfortable and feel that we were important customers. Thank You JD for you kindness & making the...
Read moreJonathan helped us pick out our entire setup, was extremely knowledgeable, very personable and easy to talk to. Gage and Lea helped us pick out pillows and accessories, helped with financing and they made the experience extremely fun and stress free. The whole process was painless. The three of the associates together are fun and hilarious and will definitely take great care of you if you are in the market for a comfy...
Read moreI went in to claim my gift. The associate suggested I use my points. I knew I had them but never knew how they were redeemed. He explained everything and was so pleasant. He seemed genuinely interested in helping me to redeem points even though he wasn't making a traditional sale. I left there and went to lunch with a friend, telling her all about my sleep number bed, the app, and the...
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