9/27/2019 6:45 PM UPDATE: P.Za Kitchen Exton ran my disastrous order from last night again, and as Donna the manager promised it was like night and day. She took my suggestions to heart on where the food could improve and they actually improved it.
The pizza is more like it looked like in their ads, and it's not super salty, greasy or soggy tonight. Same with the salad and the avocado and greens are more fresh.
For those who asked, they do not have a storefront they run a ghost kitchen out of another restaurant and are delivery only. It takes a lot for a restaurant to admit they could improve and it's very unusual I think that they actually do so quickly. I hope they keep this consistency up. If they do, they are definitely going to be a contender around here for pizza.
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I nderstand they are new but I ordered two pizzas from them and one of them was missing a slice. Yes, missing a slice. I did it on a delivery from Grubhub and it wasn't the GrubHub guy, it's the restaurant. So they sent two free bottles of water to make up for the pizza that was missing a slice.
As a matter fact the GrubHub guy warned me that something was wrong with the order because the kind of pulled him aside when he was picking it up. But they didnโt call me and they had my phone number.
When you have a problem with a delivery and you have the customers phone number you call them. No one called me. They just delivered pizza missing slices
The salad I ordered is very good except for the avocado bits that were both brown and minuscule .
Sadly the pizza is soggy and greasy and I've had Roman style pizza and that doesn't quite cover it. Here's hoping they get their act together because it was an expensive mistake to make to order from them. It arrived warm with Grubhub but I wonโt be coming...
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