Tarantella Ristorante & Pizzeria

My husband and I came for our first time on a busy night. The service was bad from the very moment we walked through the front door. The hostess wasn't friendly and gave short answers. We made an 8:00pm reservation and was told we have a 15min wait. We decided to order drinks at the bar while we waited. The bartender was the only one that deserves a good review. He was courteous and quick. We finally get seated at a TINY table for 2 and started patiently waiting for our waiter. It was, after all, a busy night so we weren't expecting too much. We started to get a little irritated with a table sitting very close to our table with 3 small children all of which were being very loud and obnoxious the whole night; obviously I can't blame that part on the restaurant but it definitely added to the bad experience. Eventually the waiter comes and we ordered waters and apps. We got the apps but no water. We finish our apps and ordered our entrees as quickly as possible since we were starting to realize the wait was growing longer. We were trying to stay positive and were hoping the food would make up for it. We waited a very long time for our food. The waiter came by our table twice to tell us the food is almost out. After a while I asked about our food and the waiter came back after another 5mins with our food. Thank God it was hot at this point we were expecting it to be cold it had been so long. The food was not great. I ordered the mixed seafood risotto and my husband ordered the seafood pasta of the day. We both agreed his food barely had any flavor or sauce so we started to share some of my plate. The servings were actually big. I asked the waiter for extra napkins but never got them. At this point my husband was very agitated and was eager to leave. The restaurant automatically adds an 18% tip to the bill which made my husband more upset because we did not have a good experience, the food was BARELY mediocre, and we agreed to never return again. We really did want to make the best of it and tried to give the restaurant a chance but first impressions really do count.