Arezzo Ristorante — Restaurant in Westport

When we first walked in, things looked promising — we were greeted promptly by a sweet and attentive hostess. I thought, “Okay, vibes.” But the moment we were passed off to the wait staff, it was like we entered a parallel universe where we were invisible.

We were seated and… that’s about it. No plates, no silverware, no napkins. Sparkling water did arrive quickly — so shoutout to hydration — but after that, crickets. We watched other tables get full red carpet service while we sat there like extras in our own dining experience. And as a fellow Hispanic, it hit a little deeper being ghosted by a staff full of people who look like me. I expected mi gente to come through!

My drink? Trash. No other word for it. It tasted like it gave up halfway through being made. Then we waited 40 minutes just to place an order… for a Caprese. A Caprese! It’s tomato and cheese, not a five-course tasting menu. Still no silverware, no napkin, no nothing. Not even a refill. I started thinking maybe this was one of those minimalist restaurants where the service is just... optional.

Eventually, we gave up. Told my lady, “Let’s roll,” but I still paid for the one sad drink because I knew she'd roast me if I didn’t (love you though 😂). Then comes the kicker: they tried to charge me for food I never ordered, never touched, never even saw. One guy says, “Let me check on your salad,” and I had to tell him I never even ordered a salad — I wish I had a salad to complain about.

Paid for what I actually consumed (barely), and we left. Felt more like a disappearing act than a dining experience. If you want to feel ignored and dehydrated while paying for imaginary food, this is the spot. Otherwise… you’re better off with a sandwich at home and...

I went to this restaurant with a party to celebrate my friend’s birthday and we all had a really bad experience. I’m not talking about the food, It was ok, nothing special. But what really disappointed us was the service and the amount they charged us. When we got to the restaurant they served Pellegrino water for all of us, even for people that wasn’t drinking it. They filled every cup on the table. The sodas are fountain drink, which usually is refill. No informations on the menu saying the opposite. We spent over $100 on sodas thinking that was refill, once they never brought cans or bottles to the table so we could count them, plus pellegrino bottles. It costed a lot more than what we’re expecting. My wife and I had chicken parmigiana, and the food was ok. I asked if it was able to change the pasta red sauce for Alfredo sauce, the server said that was possible but never said they would have to charge extra $ for that. When the bill came, they charged $20 for the Alfredo sauce. Our check was over $700. The restaurant is not that expensive, but these little things you might want to consider if you’re planning to visit it. When we’re paying the bill I asked the manager about these extras charges and he smiled saying “in Westport is a shame for the restaurant and the clients if I tell them I need to charge extra money”. I rather be “ashamed” than surprised and spend more than I was expecting, and I believe I’m not the only one. Well, anyway now I feel ashamed to come back to the same restaurant. I’m from Greenwich CT and I was never treated like...

Scenic Views, Invisible Service Yes, the waterfront setting is lovely — as several other reviews have already mentioned, the ambiance gets high marks. But that’s where the praise ends.

The moment we sat down at our large table, it was as if we activated an invisibility cloak. Not a single member of the wait staff seemed to notice our existence. We waited over 20 minutes just for the customary Italian bread, and nearly 45 minutes for our food. When we gently inquired, the waiter did arrive — not with food, but with an unsolicited debate, insisting that we weren’t waiting as long as we imagined. (Spoiler: we were.)

To be fair, the food itself wasn’t bad. But even the best pasta can't make up for feeling like a ghost at your own table. Sadly, we won’t be returning. The view may be nice, but next time, we’ll take our appetite — and our visibility...