Insanity. That’s the best word I can think of to describe ordering a cake from Sunny Daes Westport or Norwalk. I love their ice cream and I used to love their cakes:however something has changed. When you order a cake with two flavors you..:.you will undoubtedly get a cake with 90% of one flavor and 10% of the other. Call me old school but the cakes I’m used to buying cakes that are relatively 50/50 so I don’t think this is a far stretch for an expectation. This is not the first time and for $30 a cake this is disappointing. Norwalk is the same apparently the Fairfield is the only one that gets it correct. Sad because I love the ice cream so much and want to enjoy the cakes but these cakes are not worth it. Today I ordered a cake with cookies and cream and vanilla for my niece. Her favorite flavor is cookies and cream and the cake was 90% vanilla. Come on Sunny Daes …. You...
Read moreI came in with high expectations for a great experience, but the workers didn't seem to be in the mood for customer service this visit. I asked for things that didn't involve chocolate, and they told falsely assured me what didn't have chocolate. I received my ice large ice cream and tried to eat on location. To my discovery, they managed to put some kind of chocolate topping on my ice cream. I spoke out loud, and that's when they asked for the ice cream back and used a sample spoon to scoop the chocolate topping off. They didn't even offer me a brand new ice cream. Please stay away if you have allergies cause they don't accommodate them. No manager...
Read moreI went with a few friends to go get some ice cream a half hour before closing and walked all the way down to town just for us to be disappointed and have it been closed (they had no reason for it to be closed besides them being tired). This was infuriating especially bc the workers were disrespectful and ignorant to possible customers (us). Highly don’t recommend going to this ice cream parlor. Highly recommend Saugatuck Sweets, or any other ice cream places in Westport. Very...
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