My husband and I used to come to this restaurant a few times a month and always had a great experience. We moved in late 2019 and haven't been back in the area - until tonight. Right away we noticed the the restaurant has had some interior upgrades and it looks great inside. We had an early dinner and were seated right away. One of the wait staff came up to us 90 seconds or so after sitting down and asked if we would like appetizers or if we were ready to order. we rushed to find something to order I gave my drink order as well but she walked away before my husband could give his. After that we waited about 15 minutes before one of the chefs at the sushi bar instructed one of the wait staff to go to our table. During our visit we had 3 different waiters. It doesn't appear they are assigned sections which presents the opportunity for some things to fall between the cracks. Unfortunately, they brought my husband's and my food out at very different times. We found a hair in one of our dishes that was clearly not ours and the waitress I pointed it out to and asked if she could take the plate back acted as if it was our fault. This dish was not replaced or taken off our bill.
All that being said the food is still great. They are no longer doing, "build your own ramen" information that would have been nice to know at the beginning - not while trying to order. Two of the three wait staff were friendly and the chefs at the sushi bar are definitely talented! This could have just been an off night, but we will probably try out the Fullerton next time.
Great food....
Read morelooked at the hours online prior to going (about 9:30ish), it was posted that they were open until 11pm. we walk in and sat down, i felt like we were being rushed from the minute we walked in. the server took our drink order right away, we asked twice to have a few more mins to look over the menu and we weren’t given time. we order, and we both order extra noodles. we got our food and the extra noodles were in a separate bowl (no additional broth just dry noodles). mind you the main bowls they brought with the normal amount of noodles didn’t have enough broth to begin with. before our bowls were put on our table and before the people next to us got their food, the server told us it was last call and asked if we needed anything else which i thought was very rude. i called the server over and asked what time they closed because we were being rushed, she said the hours posted online are from when covid just started happening and they close at 10:00. i didn’t even mention the weird aftertaste both soups had, and the fact that they didn’t look like the photos. i recommend stop seating people at a certain time if you plan to rush them anyways, especially if your hours online aren’t accurate. not an overall good experience, we will...
Read moreHonestly I'm so happy I got lost in the parking lot the first day I stumbled upon this place, had I not taken the wrong turn I would not have enjoyed such wonderful food! The atmosphere in this place is wonderful, they play relevant music so its nice and relaxing.
The Ramen: 10/10 I don't usually give perfect scores on anything but this place nailed it! There's 2 things a good dish needs to have, the most important one of course is taste, if you've never had ramen I promise you you'll have a hard time looking for a place to match the one they serve here. The second is presentation, the food arrives looking like a snack! XD You really start tasting it as soon as you look at it, and the best part is.. the temperature, most places will bring you boiling hot ramen where you gotta blow on it like a mad man on heroin xD But not here, the food arrives just at the right temperature where you can start eating right away :D It's hot enough to be considered hot but not hot enough to burn your mouth off and honestly im sure we can all appreciate that. As for the rest, I'll let the pictures do the talking, just a bit of the food...
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